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Written by Sarah Greig, posted on January 17, 2019 · Business As a Product Manager at Clio, I spend my time talking to legal professionals who use Clio to understand how they use our product, and how we can improve our service for them. Lately, we’ve been asking more about the client experience and how our customers collect feedback from their clients. As we saw in the 2018 Legal Trends Report, while law firms…
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Written by Willie Peacock, posted on January 15, 2019 · Business What is client-centered communication? And how can a firm be client-centered? The practice of law is all about helping clients, so aren’t we all client-centered? In a way, yes. But there is a reason why the most common bar complaint has often been due to a lack of communication: We may serve clients, but lawyers generally are not great at communicating with them.…
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Written by Clio Team, posted on January 3, 2019 · Technology Each year, legal tech changes faster and faster. From new apps and services, to shifting client expectations, to new regulations covering tech and what it means for the practice of law, there’s plenty for lawyers and legal professionals to stay on top of. For the competitive, tech-savvy lawyer, here are seven law firm technology trends to watch in the new year. 1. The age…
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Written by Teresa Matich, posted on December 28, 2018 · Business As 2018 comes to a close, it’s time to start thinking about your goals for 2019. Maybe you’re even thinking of making a few New Year’s resolutions! How many people actually keep their New Year’s resolutions? The number is lower than you might think—just 8% of people are successful. New Year’s resolutions are hard to stick to, especially when you’re a busy…
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Written by Clio Team, posted on December 27, 2018 2018 is nearly over, and, at Clio, that means we’re wrapping up another year of advancing legal tech and working with legal professionals like you on transforming the practice of law, for good. It’s a privilege to serve a group of professionals who make such a big difference for so many in our society. Here’s a look at just some of what you’ve accomplished this year:…
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Written by Teresa Matich, posted on December 20, 2018 What a year it’s been: From the addition of Lexicata to the Clio family, to a slew of updates and additions to Clio, to our biggest and best Clio Cloud Conference yet, we’ve had plenty of exciting announcements at Clio—and we hope 2018 has been just as productive and profitable at your firm. To close out the year, we’re reflecting on 365 days of 2018 by…
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Written by Teresa Matich, posted on December 13, 2018 · Business As a legal professional, it can be easy to forget why you got into law in the first place. But for Bryan Stevenson, the opportunity to do good is infinite, and he sees lawyers as being one of the groups best positioned to make a difference. As Founder and Executive Director of the Equal Justice Initiative, a MacArthur fellow, and a New York…
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Written by Clio Team, posted on December 6, 2018 Need a gift for the lawyer in your life this holiday season? If you’re looking for something special for your coworker, friend, or family member in the legal sector, we’ve got you covered. We’ve put together a list of the best gifts for lawyers, and we’ve updated it with some fresh ideas for 2018. These gifts will help lawyers manage their busy lifestyles, improve their…
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Written by Clio Team, posted on December 4, 2018 · Accounting Ah, December: A month for holidays, hot chocolate, and year-end law firm accounting. If that last point made you jump, don’t despair—there’s no time like the present to review your records, close on outstanding receivables, and budget for the year ahead. Beyond that, there’s some information that you’ll need to gather at year-end to make things easier on yourself come tax time. To make…
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Written by Teresa Matich, posted on November 29, 2018 · Marketing If you want something you’ve never had, you’ve got to do something you’ve never done. In the digital age, operating a competitive law firm means experimenting with new ideas, refining processes, and, above all, taking a client-centered approach to meet the expectations of modern consumers. What better way to experiment than to take a cue from professionals outside of the legal industry? Bill Burnett…