Written by Clio Team, posted on December 4, 2018 · Accounting Ah, December: A month for holidays, hot chocolate, and year-end law firm accounting. If that last point made you jump, don’t despair—there’s no time like the present to review your records, close on outstanding receivables, and budget for the year ahead. Beyond that, there’s some information that you’ll need to gather at year-end to make things easier on yourself come tax time. To make…

Written by Teresa Matich, posted on November 29, 2018 · Marketing If you want something you’ve never had, you’ve got to do something you’ve never done. In the digital age, operating a competitive law firm means experimenting with new ideas, refining processes, and, above all, taking a client-centered approach to meet the expectations of modern consumers. What better way to experiment than to take a cue from professionals outside of the legal industry? Bill Burnett…

Written by Scott Distasio, posted on November 27, 2018 · Business When you’re dealing with a busy week, unexpected problems, or other distracting issues, it’s easy to forget the importance of a personal touch in interactions with clients. But for lawyers, staying engaged and attentive can make a big difference in securing new clients and positive reviews—so missing the mark can be bad for business. Attorneys often fail to recognize the level of frustration and…

Written by Teresa Matich, posted on November 22, 2018 Change is in the air. The clocks are rolling back. The nights are drawing in—and, depending on where you’re located, it could be starting to snow soon! At Clio, we’re continuing to change too—improving how you manage your day with updates based on customer feedback. Read about them below, and also learn about your last chance to get early access to a new customer experience platform,…

Written by Karin Conroy, posted on November 20, 2018 · Marketing A law firm website is the first step towards being found by potential clients online. But, if it’s missing a few key features, your website might not be acting as an effective marketing tool—and it may not be getting as many clients as you think. The telltale sign? A high bounce rate. The bounce rate measures the percentage of visitors who reach a page…

Written by Clio Team, posted on November 15, 2018 · Business Some of the brightest and most talented minds in the legal tech industry converged for this year’s Clio Cloud Conference, providing actionable advice on how you (and other attorneys and legal professionals) can build a better law firm. From an unconventional call to be more curious about the ways data can improve your firm, to advice on how to run a client-centered practice…

Written by Teresa Matich, posted on October 30, 2018 · Business No one likes stress. It makes your hands sweat, your heart race, and your chest tighten. If you’re a lawyer, or a legal professional, you likely know this feeling all too well—the stress of helping clients through important or difficult legal matters is something you encounter daily. However, when approached in the right way, stress doesn’t have to be bad for you. In fact,…