Teresa Matich

Latest Articles

How to Design Your Law Office for a Better Client Experience As an architect and staunch advocate for restorative justice, Deanna Van Buren is highly attuned to how physical spaces impact people’s experiences. As the design director and co-founder of Designing Justice + Designing Spaces (DJDS), Deanna creates spaces and buildings for restorative justice, rehabilitation, and community building with a goal to end mass incarceration. She’s created safe spaces for offenders, victims, and community…
3 Things to Know About the Client Experience in Prison How would you like to forever be defined by the worst thing you’ve ever done? That’s the reality for many who’ve been in the US prison system. But Shaka Senghor believes it doesn’t have to be that way. Shaka is the President and Creative Director of Shaka Senghor, Inc. His memoir, Writing My Wrongs: Life, Death and Redemption in an American Prison, debuted on The…
Highlights from the 2019 Clio Cloud Conference The 2019 Clio Cloud Conference was without a doubt our biggest and best event yet. As a conference with a reputation for “consistently [being] one of the best for legal professionals interested in learning how to better manage their practices and use technology,” according to Bob Ambrogi, there’s a high bar—and the Clio team does an exceptional job of meeting (and exceeding) that expectation every year. This…
Clio Cloud Conference 2019: Highlights From Jack Newton’s Keynote At the 7th annual Clio Cloud Conference, Clio CEO and Co-founder Jack Newton opened the day with a rousing keynote, covering this year’s $250 million investment in Clio from TCV and JMI Equity, Clio’s vision for the future, recent additions to Clio’s product offering, and findings from the 2019 Legal Trends Report. And, Jack announced that his first book, The Client-Centered Law Firm, is now…
As the sun sets on another productive summer, it’s time to pull on a sweater and get excited for what’s in store for fall. This month—because it’s true that what’s good can always get better—the focus is on enriching the features that you told us are most important to you. From simplifying your billing (while also improving your client experience) with Outstanding Balances, to time-saving document-upload notifications in Clio Connect, we’ve got key improvements…
August is here, the sun is high, and we’ve got a bunch of new updates to keep your firm as productive as possible as we roll into the end of the summer. This month, we’ve rolled out non-billable time tracking in Clio Manage, making it easier to track all the work that goes into a matter while keeping control over what shows up on the final invoice. Additionally, this month brings Tasks to the…
Free legal research tools used to be a dream. High-quality legal research is a necessity for all law firms—after all, finding the right precedent or statute could give you the edge to win your case—but does it have to be expensive? In the past, paid research platforms were the only choice, so we accepted legal research tools as a costly-but-necessary expense for law firms. Today, however, the landscape of the industry has changed dramatically, with…
Few things strike fear into the hearts and minds of otherwise-intrepid attorneys quite like the words, “law firm accounting”—and for good reason. While you’ve spent years honing your skills to become a great lawyer, you didn’t learn about accounting at law school—which might make the thought of law firm accounting pretty intimidating for even seasoned attorneys. Still, if you’re the owner of a small law firm, you need to know the essentials of legal accounting…
We’re officially more than halfway through 2019 (Where did the time go?), which means it’s the perfect time to find new ways to help your firm perform its best straight through the end of the year—and Clio is here to help. This month, we’re bringing you ideas for how to streamline, modernize, and make things easier for your firm. From even more functionality for the Documents feature in the Clio mobile app beta, to a…
For law firms looking to drum up business, search engine optimization (SEO) is often one of the first things that comes to mind. And for good reason—according to the 2017 Legal Trends Report, 37% of legal consumers looked for a lawyer via online search. Perhaps you’ve recently heard a friend or colleague talk about the power of SEO, and you’re considering the impact it could have on your law firm. SEO can seem difficult…