Teresa Matich

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Happy February from Clio! We’ve got a slew of updates to help you run—and grow—your firm this month. That includes an updated Zapier integration, so you can do more with the tools you love, a new and improved Clio Calendar to make it easier to organize your day, and best of all, Full Text Search, enabling you to quickly and easily find the documents you need. Read on for more detailed updates. Find what you’re…
Every year it seems the pace of life speeds up. The days and months pass by in a blur of deadlines, emails, and stress. There is so much that feels out of our control and this contributes to our sense of anxiety. What is so important in these times is to grasp what is ours to manage and influence, and the most important of these is our own wellness. Members of the legal profession are…
In legal, valuable business is built on relationships—not spreadsheets. 62% of consumers look for recommendations from friends and family when hiring a lawyer, so creating a good client experience can create repeat business, referrals, and a great reputation—and in turn, growth for your law firm. But if you watched Jack Newton’s keynote from the 2018 Clio Cloud Conference, you’ll know that finding new clients and creating a great client experience is still a challenge…
Written by Teresa Matich, posted on January 24, 2019 As a lawyer, the work you do matters. As we move forward in 2019, we’re building momentum with the solutions we provide to make it easier to do what you do, with a goal of transforming the practice of law, for good. To round out the first month of the year, there are a slew of product updates to share—plus the introduction of 24/5 support and…
Written by Teresa Matich, posted on January 21, 2019 · Technology How much time do you spend on your phone every day? (Be honest.) If you find yourself spending more and more time on your mobile device (and we’re betting you do), it could be worth looking at managing more of your firm from a mobile device. Consider: Robert Guest, Chief of Criminal Defence at Guest and Gray, says he shows up to court…
Written by Sarah Greig, posted on January 17, 2019 · Business As a Product Manager at Clio, I spend my time talking to legal professionals who use Clio to understand how they use our product, and how we can improve our service for them. Lately, we’ve been asking more about the client experience and how our customers collect feedback from their clients. As we saw in the 2018 Legal Trends Report, while law firms…
Written by Willie Peacock, posted on January 15, 2019 · Business What is client-centered communication? And how can a firm be client-centered? The practice of law is all about helping clients, so aren’t we all client-centered? In a way, yes. But there is a reason why the most common bar complaint has often been due to a lack of communication: We may serve clients, but lawyers generally are not great at communicating with them.…
Written by Teresa Matich, posted on December 28, 2018 · Business As 2018 comes to a close, it’s time to start thinking about your goals for 2019. Maybe you’re even thinking of making a few New Year’s resolutions! How many people actually keep their New Year’s resolutions? The number is lower than you might think—just 8% of people are successful. New Year’s resolutions are hard to stick to, especially when you’re a busy…
Written by Teresa Matich, posted on December 20, 2018 What a year it’s been: From the addition of Lexicata to the Clio family, to a slew of updates and additions to Clio, to our biggest and best Clio Cloud Conference yet, we’ve had plenty of exciting announcements at Clio—and we hope 2018 has been just as productive and profitable at your firm. To close out the year, we’re reflecting on 365 days of 2018 by…