You know what happens when a rubberband is stretched too far. It snaps. The surge in just the past week is stretching many law departments. And there is more to come.
To recap. In the past few days, SXSW canceled
ElevateNext is a law firm integrated with a global legal service provider, Elevate, combining legal expertise with technology, eDiscovery, legal operations, managed services, and project management. The firm focuses on handling routine and portfolio legal matters such as litigation support, compliance, corporate formations, discovery responses, and employment demands, aiming to improve efficiency and reduce costs compared to traditional law firms. ElevateNext employs innovative tools, data, automation, and project management to optimize legal processes and deliver lawyer-led solutions. The firm emphasizes practical legal work that supports business operations rather than high-profile litigation or major deals. It also explores the use of AI and innovation in litigation and legal services.
You know what happens when a rubberband is stretched too far. It snaps. The surge in just the past week is stretching many law departments. And there is more to come.
To recap. In the past few days, SXSW canceled…
Heck of a title for a post about litigation, isn’t it? Bear with me for a few paragraphs and my point will be clear. I promise.
Before I go further, ask yourself why you don’t outsource problem solving for your…
Earlier this year, I changed the name of this blog from In Search of Perfect Client Service to In Search of Great Customer Experiences. I explained the reasons, but I glossed over the change from client service to customer…
On Friday, I participated in an exchange of tweets with @adamdavidlong, @DBRodriguez, @RoninMikeSimon and @ronfriedmann about the importance (or lack of) of outside investment in law firms. I weighed in with a note that having linked up with…
In one of my favorite West Wing episodes, President Bartlett is playing chess with Sam Seaborn. He implores Sam to “look at the whole board” and at the end of the scene, Sam realizes the sleight-of-hand President Bartlett…
I recently learned that I was named a BTI Client Service All Star for 2019, the sixth time I have been named. As with each previous time, I am honored to have been selected for this recognition. This year…
Today is International Women’s Day. I am lucky–and extremely proud–to work in a company with so many great women throughout the company, especially in leadership positions. Elevate shared is diversity and inclusion report to the public, but the data…
I will admit it up front–I am in awe of Navy SEALs. My brother-in-law was a career Naval officer and, once upon a time, my sister ran the officer’s club at the Naval Amphibious Base in Coronado, CA, home of…
After nearly 14 years of writing this blog, I’ve changed it’s name. For a long time, client service (In Search of Perfect Client Service) was the right place to focus attention. But as with other trends, everyone now claims to…
My colleagues and I have developed a set of writing guidelines over the years. After hearing last night about the “complexification” of transaction documents to the point the clients could not fully understand them, I thought it was a good…