I am honored to report that “Clients recognize Valorem Law Group for its unparalleled client relationships in the brand new BTI Industry Power Rankings 2017: The Law Firms with the Best Client Relationships in 18 Industries.” Specifically, “clients rank Valorem
ElevateNext
ElevateNext is a law firm integrated with a global legal service provider, Elevate, combining legal expertise with technology, eDiscovery, legal operations, managed services, and project management. The firm focuses on handling routine and portfolio legal matters such as litigation support, compliance, corporate formations, discovery responses, and employment demands, aiming to improve efficiency and reduce costs compared to traditional law firms. ElevateNext employs innovative tools, data, automation, and project management to optimize legal processes and deliver lawyer-led solutions. The firm emphasizes practical legal work that supports business operations rather than high-profile litigation or major deals. It also explores the use of AI and innovation in litigation and legal services.
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Space can make you more creative
Not outer space. No, the point is that the space you meet in, the space you operate in, or the space you interact with people in can make you more creative. Everyone has been to a conference in a hotel…
A real live mythical creature speaks about alternative fees
Utah Business recently published Industry Outlook: Legal, which featured a question about alternative fees. It appears that Utah is an hourly billing utopia, immune to much of the turmoil firms face in the rest of the country. This quote,…
The gap between claimed client service and the truth.
Seth Godin just posted Four Ways to Improve Customer Service. As always, Seth’s insights are insightful and thought-provoking. The four ways are:
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Is your firm filled with open-minded people?
Pedantic is defined as “narrowly, stodgily, and often ostentatiously learned a pedantic insistence that we follow the rules exactly” and “unimaginative, dull.” You’ll see in a minute why I began with this definition.
I read an interesting article in today’s…
Vanilla. Tastes good, but it’s a bad way to market.
If you spend any time reading law firm websites, you soon come to one conclusion: all of them were written by the same person. We know this because all law firms say the same things–best schools, best lawyers, client-focused, great…
Law firms lose clients because of poor client service. What do they do about it?
Truth be told, nothing. Well, at least nothing of consequence. Oh sure, there is the occasional in-house program on client service and websites are edited to talk about the firm’s commitment to client service. But if you asked 10 lawyers…
A seminar on the cost of 6 minutes
Really? I just received an invitation to a seminar that stresses that the average attorney bills 6 minutes per day less than they did two years ago. Six minutes a day! According to this invitation, that costs firms more than…
“Our clients don’t want AFAs.”
When I have the opportunity to speak, I ask participants and co-presenters about their experiences with alternative fees. Better than half the time, I am told “my clients don’t want alternative fees.” I always ask whether the firm has developed…
The quality of your questions determines the quality of the answers.
Back in January, I copied a portion of an article that provided a list of questions lawyers should ask themselves. It was an interesting list of questions, but I was struck by how the wording of the questions could cause…