Jim Calloway

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ABA TECHSHOW 2021 will be held March 8 -12, 2021 and will be virtual. But a virtual venue means it is much more affordable with lowered registration fees and no need for travel and lodging expense. As you know, ABA TECHSHOW 2021 brings together attorneys, legal technologists, thought leaders, law professors and many legal tech vendors. The educational sessions are top-notch, whether you want to learn more about Microsoft 365, cybersecurity or Artificial Intelligence in…
That helpful person calling from Microsoft Tech Support is most likely a scammer. The odds go up to 100% if they tell you they noticed a problem with your computer and are calling to help you fix it. You can easily test that premise by telling them they have just reached an FBI agent and asking for their real name. Such surprise phone calls from Microsoft tech support are always scams. A legitimate call could…
Let me stress this is “ten top” tools, not a ranked Top Ten list. But these ten types of tools should be on the agenda for implementation in most solo and small firm practices. Here’s the quote I’d emphasize from the column. The most significant observation I have distilled from the past year is the practice of law has bifurcated into two “branches,” if you will: people law and business/corporate law. With each passing year,…
Lawyers deal with confidential client information and we have a duty to secure that information. No matter who you are, you wouldn’t want to donate, give away or even discard a computer or phone with information still on the device. No one would want to transfer a computer or phone without making certain the personal information on it is wiped. In the old days, I could confidently send lawyers off to Darik’s Boot and Nuke…
The “On Tech” newsletter from The New York Times typically has great content. I encourage people to subscribe to this. The current edition is Why Your TV Spies on You, which is a fact of life for most smart TV’s and streaming services. But while some lawyers may find that discussion interesting, I want everyone to scroll down to the next feature, “Three must-have apps for every smartphone” by Brian X. Chen, the personal…
Negative online reviews can hurt businesses and law firms are no exception. But other types of businesses don’t have to be concerned about confidentiality and attorney-client privilege if they choose to respond to a negative review. Here are some suggestions for lawyers on dealing with negative online reviews. The American Bar Association released Formal Opinion 496, titled Responding to Online Criticism on January 13, 2021. You can download the opinion here. If you have…
Muting a browser tab quickly is a skill that you may not know you need to know. But once you use it a few times, you won’t forget. Blaring popup video ads are bad enough, but when you still have the headphones on from your last video-conference, they can be startling. If you have many tabs open and are switching frequently, sometimes it is hard to determine which tab belatedly launched that video or sound.…
It is now a cliché to note that we have more computing power in our mobile phones than NASA had at its disposal during the moon missions. Today we’ll discuss harnessing one bit of that power with scanning apps. Suppose you are visiting with a client outside of your office and the client shows you an important document. You need the document for the client file, but you hate to take the only document with…
The Oklahoma Bar Association has a new digital publication called Courts & More. It is sent to OBA members and features links to the recent Oklahoma appellate court opinions and other Oklahoma legal news. I write a practice management feature for that publication and will republish it here the week after it goes out to OBA members. Every law firm needs the ability to securely share information electronically with clients. Email is not a secure…
For the next few weeks, I’ll be passing along what I am calling Words of Wisdom. Some of these will be longer reads, although not this one. We at the Oklahoma Bar Association were so thrilled that Clio was a sponsor of our 2020 OBA virtual Annual Meeting last month and Jack Newton gave a presentation based on his book The Client-Centered Law Firm: How to Succeed in an Experience-Driven World. His presentation was very…