Jim Calloway

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Caller ID was a great tool, at least it was, until the criminals learned to fake it. Google has an interesting new idea that is being rolled out to fight phone spam—verified calls. “Google is slowly rolling out its new “Verified Calls” service, a kind-of supercharged Caller ID that should at least let Android users know whether the number that’s blowing up your phone is a legitimate business or not. As an added bonus, businesses…
The legal world was already changing before 2020. But all businesses and industries are now looking at all sorts of change driven by the events of 2020. Eight Tips to Thrive in the Evolving Legal Landscape was recently published in Law Technology Today. This column was authored by Bethany Runyon of HighQ, a cloud-based secure file sharing and data services company. (In July 2019, Thomson Reuters announced their acquisition of HighQ.) The tips are from…
A web presence is now considered to be a business essential. For small law firms, a website is an increasingly important component of obtaining new business. It may not be that a website itself draws in lots of business. For many potential clients, looking for the lawyer’s website is a qualifier. Even more important is your bio and whether the potential client trusts your abilities as their lawyer. Today I am recommending Gina Rubel’s 3
Lawyers deal with confidential client information and we have a duty to secure that information. But it doesn’t matter who you are or how you use your technology. No one would want to donate, sell or give away a computer or phone without making certain your personal information is wiped. There is just too much information, like remembered passwords and saved text messages. In the old days, I could confidently send lawyers off to Darik’s…
As we all understand, much of face-to-face oral communication is driven by non-verbal cues. How many times have you expressed something to someone and knew that they disagreed before the person said a single word? While we are doing much more communication via videoconferencing today, we can understand why veteran trial lawyers sometimes prefer face-to-face communication, particularly if the witness may be motivated to not be completely truthful. Tips for Learning to Communicate in a
One of your greatest digital security weaknesses is everyone who answers email in the law firm. So basically, that’s everyone. Lawyers need to ensure there is constant staff training and reminders on how to avoid being caught in a phishing net. The required use of two factor authentication will limit the damage from a successful phishing attempt. But that’s a topic for another day. Today’s tip is simple. Take some time to carefully read How
Practicing law during a pandemic is both challenging and exhausting. The OBA Management Assistance program began posting daily tips on practicing in a crisis in March. Like so many things in 2020, this has gone on much longer than we anticipated. Some readers may have missed some of our most popular tips, so we decided to feature some of our top tips so far for 2020. We hope readers will take the opportunity to review…
There was big news in lawyer regulation in August. I think it is fair to say that many lawyers would disapprove of many of these developments. Lawyers who have been studying Access to Justice issues for years will likely have a different point of view. Bob Ambrogi has been covering the legal profession and Access to Justice issues for years on his LawSites blog and so, as is true for so many current issues, I…