At LEX Reception, caring means taking action. That’s why we plant a tree for every LEX client every month. We also support Epic Tree Partners to continue their work, preserving…
The post How LEX Reception and Sequoia Parks Conservancy Care
LEX Reception
LEX Reception is a service provider specializing in legal answering and client intake support for law firms. It offers 24/7 live receptionist services, bilingual support, and specialized intake for various legal practice areas including personal injury, criminal defense, family law, and immigration. The organization focuses on improving client communication, lead conversion, and appointment scheduling through professional call handling and integration with legal case management software. LEX Reception serves solo practitioners and larger firms, aiming to enhance client service and operational efficiency by ensuring no calls are missed and providing timely follow-up. Their content includes case studies, client service strategies, and insights on legal marketing and client relations.
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How to Forward Your Calls to LEX Reception
Forwarding your calls to LEX takes only a few minutes. Below, find the setup for your specific phone system, along with the settings we recommend for attorneys. Types of Call…
The post How to Forward Your Calls to LEX Reception…
10 LinkedIn Mistakes That May Be Costing You Business
LinkedIn can be one of the best business development tools available to lawyers, but only when you stop using it like a billboard and start using it like a relationship…
The post 10 LinkedIn Mistakes That May Be Costing You…
Your Brand Is Already Talking. The Question Is What It’s Saying.
I recently joined Steve Fretzin on the Be That Lawyer podcast to talk about marketing, branding, and client intake for law firms. Having worked in marketing for 20 years, it’s…
The post Your Brand Is Already Talking. The Question Is…
How to Set Up Your Holiday Script
When your office is closed for a holiday, your callers still reach a live LEX receptionist. A holiday script tells your receptionist how to handle those calls – what to…
The post How to Set Up Your Holiday Script appeared…
Does LEX Reception Transfer Calls?
Yes. When someone calls your firm and needs to reach you directly, our receptionists can connect them to you or to the right member of your team. But a transfer…
The post Does LEX Reception Transfer Calls? appeared first on…
Getting Your Firm’s Name Right, From The First ‘Hello’
When someone calls your firm, the first thing they hear sets the tone for everything that follows. A clear, correctly pronounced greeting tells the caller they’ve reached the right place…
The post Getting Your Firm’s Name Right, From The First…
Can Legal Answering Services Scale With a Growing Law Firm?
Short answer: Yes. A legal answering service can scale with a growing law firm by offering flexible support, custom scripting, 24/7 availability, transparent per-minute pricing, and consistent service delivered by…
The post Can Legal Answering Services Scale With a Growing…
What should Law Firms Look for in a Legal Answering Service Provider?
Law firms should look for a legal answering service that answers every call with real people, offers custom scripting aligned with the firm’s workflows, provides 24/7 live coverage, uses transparent…
The post What should Law Firms Look for in a…
Two million trees. Growing for the long term.
We have reached a milestone worth marking: two million trees planted. At LEX Reception, every client and every team member helps us plant a tree each month. It is a…
The post Two million trees. Growing for the long term.…