I had the privilege of leading PubMatic’s $140M initial public offering (via traditional IPO) on December 9, 2020. After months of working long days, nights, and weekends, I am getting caught up with life and looking forward to this new
Thomas Chow
Thomas Chow is an individual who shares insights primarily related to legal services, corporate transactions, and client relationship management within the legal industry. His blog content includes reflections on initial public offerings, critiques of client service practices in law firms, and discussions on the importance of maintaining strong professional relationships. Additionally, he offers commentary on business and management topics, including book reviews that analyze corporate strategies and market dynamics, particularly in the context of China. The content reflects a focus on practical experiences and lessons learned in legal and business environments, emphasizing service quality, client engagement, and operational effectiveness.
Nostalgia. Why else would I resurrect old content?
By Chinaesq
As you may have noticed, my China Esquire blog has gotten a major overhaul. Why might you ask? Because it got bloated over time–mostly by very annoying people highjacking (hacking) my blog.
So I’ve started fresh. And as you’ll note,…
The Lost Art of Client Relationships and Customer Service
By Chinaesq
Two events recently highlighted the decline for customer service and relationships in the services industry–and particularly in mine, which is legal services. First, I was having lunch with one of my outside counsel. He was picking my brain as to…
Why Good Service Matters
By Chinaesq
I recently got back from Orlando for the Association of Corporate Counsel’s Annual Meeting 2012, which is the largest gathering of in-house counsel in the world. I co-presented a session entitled “ A Technology Primer for the Non-tech Lawyer” with…
Book review: Chocolate Fortunes
By Chinaesq
Disclaimer: I received a free review copy of Chocolate Fortunes: The Battle for the Hearts, Minds, and Wallets of China’s Consumers from the publisher, AMACOM.
Again, a very overdue review. I read this one many, many months ago (probably a…
Asking All the Right Questions
By Chinaesq
Dan Harris at CLB did a post that I really liked about term sheets entitled “China OEM Manufacturing Agreements. What Should Go In Your Term Sheet?” Not that I don’t like Dan’s other work, but this is one worth reviewing because you can…
Book review: Managing the China Challenge
By Chinaesq
Disclaimer: I received a free review copy of Managing the China Challenge: How to Achieve Corporate Success in the People’s Republic from the publisher.
Apologies for such a late review on this book, but better late than never. I am going…
Looking for Sanity in SaaS Contracts – an Epilogue
By Chinaesq
I had just finished up my series entitled Looking for Sanity for Saas Contracts (parts 1, 2, 3, 4, and 5) when I received an issue of PLC Intellectual Property & Technology from Practical Law Company in the mail. Guess…
Looking for Sanity in SaaS Contracts (Part 5 of 5)
By Chinaesq
Just some closing thoughts as I wind down this article.
Ante Up
If you’re going to be purchasing a serious SaaS or cloud service, chances are that there are going to be significant implementation costs and investment on your side. …
Looking for Sanity in SaaS Contracts (Part 4 of 5)
By Chinaesq
I promised to give some practical advice about how to approach SaaS contracts. As you will probably find out, it’s just the same advice I would give about how to approach any contract that passes by your desk.
A contract…