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By: Ronda Muir

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Ronda Muir

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Friday, October 12th was the last day of the 2018 annual IBA conference being held in Rome, Italy. Over 7,000 lawyers from around the world converged on the Eternal City to listen to dozens and dozens of programs on topics of interest, including updates in subject matter expertise, innovations in legal process and other subjects of rising interest. Muir spoke on a late-afternoon panel on Monday that discussed winning and retaining clients through cross cultural understanding.…
That is the primary question. Now that emotional intelligence is well established as a major net positive in virtually every profession, what can be done to raise one’s emotional intelligence? The most recent evidence of the efficacy of emotional training comes in a study of doctors announced last month that found that EI training improved resident physicians’ emotional intelligence. The training was undertaken with a specific goal of protecting doctors against burnout, which the study…
For those attending the International Bar Association annual meeting in Rome this upcoming week of October 7, Muir will be speaking on a 4:15 pm panel on Monday, October 8th–chaired by Peter Alfandary, Esq.–that will be discussing winning and retaining clients through cross cultural understanding. Related to emotional and social intelligence in several respects, cross cultural “intelligence” has become increasingly important with the arrival of a truly global legal marketplace. On Thursday, October 11 at…
As AI is becoming more adept at emotional recognition and interaction–the holy grail for Google and other companies, your own emotional intelligence skills become more important for the sheer benefit of interacting with that software, as mentioned in the last post. A recent article in the Wall Street Journal adds additional gloss to the growing importance of emotional intelligence in an increasingly AI world, focusing on the increasing use of affectively competent AI to assess…
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According to Dr. Mary Czerwinski, manager and principal researcher of the Visualization and Interaction for Business and Entertainment group at Microsoft Research,”Emotions are fundamental to human interaction, but in a world where humans are increasingly interacting with AI systems, emotions may be fundamental to our interactions with machines as well.” Several recent announcements illustrate her point. In June, BPU Holdings announced an advanced ZimOS Operating System Cloud service that “allows the individual or enterprise…
A full day’s discussion in NYC of business analytics in a digital world as it applies to law firms, which Muir participated in, has been captured in Business Intelligence and Analytics for Law Firms: Insights for a shifting business ecosystem. Muir’s article on the need to recognize and utilize emotional data is included. You can start on the journey of learning how to identify and use the data that is critical for your practice by purchasing…
Recently, Quinn Emanuel Urquhart & Sullivan partner Joe Milowic broached the topic of mental health in the legal industry by speaking publicly about his long-standing struggle with depression. His is hardly the first to voice the anguish of such a condition. Www.lawyerswithdepression.com is a national award-winning website written by a lawyer on just that topic, with news, resources, blogs, and guest articles aimed at those who struggle with depression, anxiety, and other mental health challenges. The ABA/Hazelden study…
If you are thinking of applying to the Tuck School of Business at Dartmouth College, you will now have to demonstrate you have some emotional intelligence skills. Last month, the Tuck School announced that it would henceforth look for applicants who, in addition to being smart and accomplished, possess two other qualities: nice and aware. Or, as compressed on Twitter, “don’t be a jerk.” “What we’re looking for is emotional intelligence, empathy and respect for…
Don’t let your summer go by without getting the ABA’s best seller Beyond Smart: Lawyering with Emotional Intelligence. To make it even less painful for you to brush up on your EI skills, you can now get Beyond Smart in either paperback or e-book at a 25% discount using Discount Code ABASUM25. Let the wisdom begin!  …