The Forest for the Trees

A blog about an Access to Justice Summer Fellowship and related issues

The Forest for the Trees is a blog published by Michigan State University, College of Law, focusing on the development and improvement of Michigan Legal Help, a resource designed to assist self-represented litigants in Michigan. The blog covers topics such as user testing and feedback for legal technology, the creation and refinement of online triage systems to guide users to relevant legal information, and the production of accessible legal content including articles and forms. It also discusses practical aspects of legal aid delivery, such as live chat support and quality assurance of legal information, emphasizing user-centered design and access to justice.

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Latest from The Forest for the Trees

One of the most important parts to putting together Michigan Legal Help is user testing. We get so familiar with the website that we are hyper-sensitive to any changes, and because we know how we want it to work it

The Project

One project that LaDierdre and I are working on throughout the summer is the new system for Michigan Legal Help called triage. It is designed to guide people through the site to get the most relevant information for