This is the second post to emerge from the CLIG panel discussion. Aside from training during COVID-19, the panel discussion covered collection management, workload and working patterns, morale and motivation, as well as communication challenges. A member of the panel talked about the importance of information integrity, and how it is vital that we maintain the ‘information flow’. …

I recently attended an online panel discussion hosted by City Legal Information Professionals (CLIG). The broad theme was how library services were handling the challenges posed by COVID-19. Although the agenda was wide ranging, the issue that got me thinking was training and on-boarding. I’ve written about training and trainee lawyer inductions previously, but coronavirus means we need a new approach. Where are we now, and what can we do?…

Are you out of sight, out of mind? Your library and information services are currently operating away from a physical space within a building, so how do you ensure that you’re not slipping out of the minds of your audience? This got me thinking about branding, and why it is so important that you are visible. …

My last post, about trying to predict what products are going to sell well in this environment made me want to re-read one of my all-time-favourite business books – The Second Bounce of the Ball by Sir Ronald Cohen.…

We are all under pressure at work and so it is to be expected that we occasionally face frustrations. As key service providers, information professionals often find themselves managing difficult situations – it’s an important aspect part of our library management training. For a workplace to be productive, communications need to be as open and positive as possible. So here are eight quick tips to remind us that we are all in this together.…

Predictions from our marketing expert, which was first published on LinkedIn. …

A recent article said libraries are proving that they’re more important than ever so in honour of the US National Libraries Week, I’ve created a list of varied digitised collections in the UK – from manuscripts, business history and health, to music, travel and languages. Despite COVID-19, these and many other libraries remain open for business online. They are providing the virtual services and digital content their communities need. …