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Consumer Remedies

23 published works

  1. Global Regulation Tomorrow

    FCA PS26/3: Motor Finance Consumer Redress Scheme

    By Matthew Gregory (UK), Katie Stephen (UK), Joe Bamford (UK), Joe Smallshaw, Rebecca Dulieu, Simon Lovegrove (UK), Haney Saadah

    On 30 March 2026, the Financial Conduct Authority (FCA) published Policy Statement 26/3: Motor Finance Consumer Redress Scheme (PS26/3). In PS26/3 the FCA sets out its final rules and guidance for not…

  2. Banking, Finance and Securities

    FCA motor finance redress scheme: Nine points to help firms navigate the proposals

    By Matthew Gregory (UK), Katie Stephen (UK), Joe Bamford (UK), Haney Saadah

    The FCA’s consultation paper on a motor finance consumer redress scheme (the Scheme) has now been published in CP 25/27. The FCA’s analysis suggests that the motor finance industry is…

  3. Banking, Finance and Securities

    Hopcraft: FCA to consult on a compensation scheme for motor finance customers

    By Matthew Gregory (UK), Katie Stephen (UK), Joe Bamford (UK), Simon Lovegrove (UK)

    Following the Supreme Court’s judgment in Hopcraft the FCA issued a statement, on 3 August 2025, in which it confirms that it will consult on an industry-wide redress scheme to…

  4. Arbitration and ADR

    European Parliament and Council agree on new out-of-court consumer redress rules

    By Simon Lovegrove (UK)

    On 26 June 2025, the European Parliament and Council reached a provisional agreement to update the existing alternative dispute resolution (ADR) framework. The most recent legislation for ADR consumer disputes…

  5. Consumer Financial Services Law Monitor

    Feeling the Heat: Strategies to Keep Cool Under California’s Consumers Legal Remedies Act

    By Lindsey Kress, Regina McClendon, Chris Willis

    In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Lindsey Kress and Regina McClendon to analyze the complexities of the California Consumers…

  6. Global Regulation Tomorrow

    Modernised out-of-court consumer redress rules adopted by European Parliament

    By Simon Lovegrove (UK)

    On 13 March 2024, the European Parliament issued a press release stating that it had adopted its first reading position on the alternative dispute resolution (ADR) proposal, which allows consumers…

  7. All About Advertising Law

    Addressing the Redress: District Court Limits the Scope of FTC Consumer Redress for Rule Violations

    By Leonard L. Gordon

    In the wake of AMG Capital Management v. FTC and Liu v. SEC, uncertainty has loomed as to how courts should measure the consumer redress available to the FTC under…

  8. Consumer Financial Services Law Monitor

    FTC Issues Redress Checks in Case That Largely Extinguished Its Ability to Seek Monetary Judgments

    By Alan D. Wingfield, David N. Anthony, Jed Komisin

    The Federal Trade Commission (FTC) recently announced it sent out a second round of redress checks in a long-lasting legal battle against an alleged payday lending scheme. While this round…

  9. AD-ttorneys Law Blog

    Podcast: AD-ttorneys@law: The Future of Consumer Redress after Supremes Rule in AMG Capital Management v. FTC

    By Randal M. Shaheen

    In a highly anticipated recent Supreme Court decision in the case of AMG Capital Management v. FTC, the court ruled in favor of putting the brakes on consumer redress and…

  10. Regulatory Oversight

    FTC Requests Congress to Restore Consumer Redress After AMG Capital Management Decision

    By Timothy Butler, Keith J. Barnett, Carlin McCrory, Matthew White, Troy Jenkins

    The Federal Trade Commission (FTC) is acting swiftly to restore its authority to obtain consumer redress under Section 13(b) of the FTC Act after the Supreme Court’s recent decision in…