Topic
Dark Patterns
144 published works
Regulatory Oversight
District of Columbia AG Sues StubHub for Alleged “Dark Patterns” and Hidden Fees
By Troutman Pepper Locke State Attorneys General Team
On July 29, the attorney general (AG) for Washington, D.C. sued StubHub, Inc. (StubHub) for violations of the district's Consumer Protection Procedures Act. The complaint accuses StubHub of employing "dark…
Consumer Finance Monitor
Is your direct-to-consumer company using “dark patterns” on its website?
By Kimberly W. Klayman, Gregory Jarmas
Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a subtle…
Eye On Privacy
Websites Beware!: FTC Joins Other Regulators in Scrutinizing Alleged Dark Patterns
By Liisa Thomas, Kathryn Smith
In its ongoing concern with “dark patterns,” the FTC recently announced results of two reviews of sites and apps purportedly engaging in the practice. As a reminder, the FTC views…
Data Privacy + Cybersecurity Insider
California Privacy Protection Agency Announces Additional Enforcement Focuses
The regulatory enforcement agency for the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), the California Privacy Protection Agency (CPPA) announced additional enforcement…
Consumer Finance Monitor
CFPB alleges dark patterns in suit against fintech peer-to-peer lender
By Brian Turetsky, Ballard CFS Group
On May 17, 2024, the Consumer Financial Protection Bureau (“CFPB”) filed suit against an online lending platform, alleging, among other things, the use of dark patterns to induce consumers to…
Consumer Finance and Fintech Blog
FTC Calls Out Bill Payment Company’s Use of Dark Pattern Practices
By A.J. Dhaliwal, Mehul Madia, Maxwell Earp-Thomas
On April 25, the FTC took action against a Washington-based bill payment company and its two co-founders alleging that the company used misleading search ads to impersonate consumers’ billers and…
Eye On Privacy
FTC Reaches $7 Million Settlement Over Response Tree’s “Consent Farm” Sites
By Liisa Thomas
Continuing its focus on potential dark patterns, the FTC has reached a settlement with the lead generation company Response Tree LLC and its president over allegations that the company ran…
Inside Privacy
UK Regulators Target Dark Patterns
By Dan Cooper
Earlier this year, the UK’s privacy and competition regulators (the ICO and CMA) issued a joint paper setting out their concerns and expectations in the field of dark patterns –…
Consumer Finance Monitor
FTC announces settlement with operator of personal finance mobile app alleged to have used “dark patterns” in connection with negative option
By John L. Culhane, Jr., Ballard CFS Group
The Federal Trade Commission recently announced that it has entered into a settlement with Bridge It, Inc. (“Brigit”), the operator of a personal finance mobile application, to resolve the FTC’s…
Privacy & Information Security Law Blog
FTC to Send Nearly $100 Million in Refunds in Vonage Settlement
On October 30, 2023, the Federal Trade Commission announced that it is sending nearly $100 million in refunds to consumers who were harmed as a result of internet phone service…