Topic
Deceptive Practices
187 published works
State AG Blog
State AG News: Deceptive Practices, Pricing, Fintech (October 22-28, 2026)
By Toni Michelle Jackson, Derick D. Dailey, David Kempen
Each week, Crowell & Moring’s State Attorneys General team highlights significant actions that State AGs have taken. See our State Attorneys General page for more insights. Below are the updates…
Consumer Protection Connection
Fuel Card Company Pays $100 Million to FTC to Settle Deceptive Practices Charges
By Sheila Millar, Antonia Stamenova-Dancheva
On September 17, 2026, the Federal Trade Commission (FTC or Commission) announced that FleetCor Technologies (FleetCor) and CEO Ronald Clarke (Clarke) agreed to pay $100 million to settle allegations that…
Regulatory Oversight
Bipartisan State Coalition Joins FTC to Allege Deceptive Pricing and Auto-Renewal Practices by Lens.com
By Troutman Pepper Locke State Attorneys General Team
On October 2, 2026, the Federal Trade Commission, and the attorneys general of Utah and Nevada, sued online contact lens retailer Lens.com, alleging that the company advertised contact lenses at…
Regulatory Oversight
FTC and Connecticut AG Reach $4M Settlement With Manchester City Nissan Dealership Involving Deceptive Fees
By Troutman Pepper Locke State Attorneys General Team
The Federal Trade Commission (FTC) and Connecticut Attorney General (AG) William Tong announced a $4 million settlement this week with Manchester City Nissan, resolving allegations that the dealership systematically charged…
SDNY Blog
Judge Buchwald: Online Staffing Agency’s “Drip Pricing” Model of Adding Service Fees at Check Out Is Not Deceptive
On Friday, Judge Buchwald dismissed a proposed class action against online staffing agency Fiverr, an online platform connecting freelance service providers to customers. Three individuals alleged that Fiverr’s presentation of…
Administrative and Regulatory
FTC, California and Utah Sue Telehealth Company Hims & Hers for Deceptive and Unlawful Privacy Practices
The Federal Trade Commission, along with the Utah and California State Attorneys General, recently sued Hims & Hers Health, Inc., alleging that the telehealth company unlawfully shared consumers’ sensitive health…
Data Privacy Dish
NYC Finalizes Click-to-Cancel and Hotel Junk Fees Rules, Proposes New Junk Fees Rule
By Timothy A. Butler, Matthew White, Cody B. Davis, Ellen M. Gustafson
On July 10, 2026, New York City Department of Consumer and Worker Protection (DCWP) finalized and adopted its “Click-to-Cancel Rule,” which takes effect on Oct. 1, 2026.
Inside Consumer Protection
FTC Seeks Comment on Proposed Policy Statement Addressing AI Accuracy and Output Steering
On July 1, 2026, the Federal Trade Commission (“FTC”) issued a proposed policy statement addressing what it describes as the “suppression of accuracy” in artificial intelligence (“AI”) systems and is seeking public…
Consumer Financial Services Law Monitor
FTC Proposes Policy Statement on AI Accuracy and Ideological Manipulation of AI Outputs
By Chris Capurso, Brooke Conkle, Ethan G. Ostroff
On July 1, the Federal Trade Commission (FTC) published a proposed policy statement addressing whether AI companies that steer their systems' outputs toward undisclosed ideological objectives, rather than toward the…
Regulatory Oversight
Pennsylvania AG Reaches $1M Settlement With Dental Group Over Alleged Deceptive Practices Targeting Elderly Patients
By Troutman Pepper Locke State Attorneys General Team
On June 18, 2026, Pennsylvania Attorney General (AG) Dave Sunday announced a settlement with Infinity Dental Management, LLC, which operated as Alpha Dental Excellence, a southeastern Pennsylvania-based dental group, as…