Topic
IT Services
18 published works
Caddi Blog
The 10 Best ServiceNow Alternatives in 2026
Jira Service Management, Freshservice, ManageEngine, Zendesk, BMC Helix, Ivanti, SysAid, HaloITSM and Agentforce IT Service, with published pricing, plus where Caddi fits around the service desk.
Reinventing Professionals
The Connection Between E-Discovery and Endurance Racing
By Ari Kaplan
I spoke with Brendan Sullivan, the CEO of S2 DATA, an IT services company focused on the legal technology sector. We discussed how S2 DATA differs from other e-discovery vendors,…
PracticePanther Blog
IT Services for Law Firms: Benefits of Managed IT
Legal professionals have knowledge and expertise in the law, but not necessarily with technology or IT. Modern law firms rely on technology to run efficiently and securely, which is why…
IT Law Blog
Service level agreement (SLA) – 5 key points
By Ilona
Communication is the key to success. The purpose of any contract is to translate this communication into paper, to consolidate the main points of the agreement and to satisfy both…
Scott Technology Attorneys Blog
How MSPs Can Avoid Uncovered Claims
By Rob Scott
Why MSP’s Should Align the Indemnity Section of the MSA with the Wrongful Act Definition in the Insurance Policy When entering into an IT services contract, it’s important to make…
ComplexDiscovery
A Technology-Driven Solution? Integreon Announces New Chief Executive Officer
By Rob Robinson
Editor’s Note: From time to time, ComplexDiscovery highlights publicly available or privately purchasable announcements, content updates, and research from cyber, data, and legal discovery providers, research organizations, and ComplexDiscovery community…
Legal Loudspeaker Blog
Exciting News From Accellis!
#padding-5ef10736636b7 { height:40px; }#text-block-5ef1073663710 { margin-bottom:0px; text-align:left; } Exciting News From Accellis Although 2020 has started with unprecedented challenges, we are excited to officially announce that Accellis Technology Group has…
Intellectual Property Trends
5 Tips in Drafting an MSP Agreement
By Jim Chester
A Managed Services Provider Agreement (“MSP Agreement”) represents the understanding relating to a IT service provider’s work for a client. A clear and comprehensive MSP Agreement can prevent disputes between…
Wilson Allen News
An Ace Up Your Sleeve: Top Tips for Choosing the Right IT Services Partner
By Alex Klamkin
In our professional and personal lives, we’ve become so accustomed to technology we barely give a second thought to how much we rely on it. That is, of course, unless…
Jaffe Blog
What’s keeping your clients up at night?
I caught an excellent commercial for Hewlett Packard’s IT services on CNBC the other morning. It opens with a big furry monster breaking into a modern corporate office. The monster…