Ronda Muir, Senior Consultant, led a two and a half day retreat at the end of May for UNICEF’s 22-person Armenia office to help them better serve the country’s children. She was engaged to improve teamwork, communication and conflict resolution and to assist in the office’s preparation for upcoming reviews and its transitioning to potential structural and policy changes.
Through the use of individual and team MBTI work style reports, personal conflict style assessments, emotional intelligence tests and a confidential office-wide survey, Muir assisted the team in identifying personal and office strengths and challenges and in determining strategies for improved communication, conflict management and change management.