Why it matters:
- The number of credible entities that are combatants
- The talented individuals that the combatants must retain or acquire
The result will be the evolution of smarter and better platforms and processes that will be like nectar to GC’s and which will drive down cost without killing profitability for the providers.
Many traditional law firms are oblivious to what is happening and will not see overt client grabs but rather will begin to notice plummeting work intake levels and talent departures.
As always, I am interested in your personal reaction and welcome questions and comments by email.