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I was recently honoured to find Amazing Firms, Amazing Practices on a list of “13 blogs legal marketers should follow.” The list was compiled by Steven Gallo, content-marketing manager at Reputation Ink – a content marketing and public relations agency for legal and B2B companies – and writer/editor at the InkSights blog. Gallo argues that “if you want to be a better legal marketer and produce results that get noticed by your supervising attorneys, don’t stop learning. Stay…
In his most recent Pinkcast, Daniel H. Pink says, “Intellectual humility is in short supply today. And that is a big big problem.” He defines intellectual humility as “the willingness to recognize that what you think, what you believe, might be wrong.” In the video, Pink poses four questions from a book he admires by Warren Berger: The Book of Beautiful Questions: The Powerful Questions That Will Help You Decide, Create, Connect, and Lead. These are…
In a recent article in the Harvard Business Review (HBR), Prithwiraj (Raj) Choudhury, Barbara Z. Larson and Cirrus Foroughi share 2017 Gallup Poll and 2018 US Census data indicating that about 40 percent of U.S. employees work from home at least some of the time, and that about 5 percent work exclusively from home. The trend toward “work from home” (WFA) agreements between businesses and their employees is clearly on the rise. The authors…
Note: This article first appeared in the August, 2019 issue of Edge International Communiqué (EIC).* 1. Substantive Practice Gone are the days when some level of specialization in an area could sustain a practice over a lawyer’s lifetime. Things are changing too fast and new competitors will emerge – some of them not even law firms. In the meantime, what you can do is think about the future of both your practice area and the clients…
One of my tech clients has his sales team subscribe to sales educator and coach Andy Paul. Paul identifies the following attributes as essential human sales skills: authenticity connection rapport empathy context insights and relationships Substantive knowledge and skill are the conditions we normally think of as precedent for being allowed to serve clients. Do your firm’s communications with clients also exemplify essential human sales skills? I believe that these skills lead to: Client satisfaction Client appreciation Prompt…
In a keynote address delivered to the PPLIP (Private Law Librarian and Information Professional) Summit in Washington DC in July, legal analyst Jordan Furlong – a former colleague of ours at Edge International – predicted a promising future for law librarians. Reporting on the speech in Above the Law, Robert Ambrogi said Furlong predicts that as much of the “commodity” legal work leaves law firms for cheaper delivery systems – including computer platforms and accounting…
A tip of the hat to Michael Anderson for drawing my attention to an article at futurism.com that explains how hologram doppelgangers of ourselves can make us sound a whole lot more linguistically agile than we actually are. Equally mind-boggling: the technology is available today. At a recent Microsoft Inspire partner conference, company executive Julie White gave a demonstration of how it’s possible “to not only create an incredibly life-like hologram of a person, but…
In a June 2019 article in the Harvard Business Review (HBR), Jack Zenger and Joseph Folkman remind readers that the persistently low rate of representation by women in senior corporate positions makes no sense when it comes to actual leadership abilities and perceived competency. In fact, research conducted by Zenger and Folkman indicates that women consistently score higher than men on most measures of leadership competency and effectiveness. Zenger and Folkman have twice analyzed…
The Artificial Lawyer reports that a significant number of institutes of higher learning around the world have responded to a demand for opportunities to study legal technology by creating relevant undergraduate and graduate-level programs. Among the colleges and universities that are now offering such courses are The University of Law and BPP University Law School in the U.K., Suffolk University and Vanderbilt Law School in the U.S., several universities in Europe and one (so far) in Australia.…
Watch this episode of Daniel Pink’s Pinkcast, featuring Steven G. Rogelberg, winner of the 2017 Humboldt Research Award and author of The Surprising Science of Meetings: How to Take Your Team to Peak Performance. The video will take less than three minutes of your life, and can improve endless numbers of minutes and even hours in the lives of you and your colleagues. As always, I invite you to contact me with your…