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Reuters Drops a Paywall. Will Lawyers Pay $34.99 a Month to Get What Was Free Legal News?

By Kevin O'Keefe on April 16, 2021
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After failing in its first attempt to expand beyond its wire service roots with its consumer facing, Reuters Next, Reuters announced this week that it’s making its Reuters.com a destination site for “business professionals” behind a paywall.

Until now, Reuters.com cost $0 to reach directly or via Google or a RSS feed. The new cost is $34.99 a month for a deeper level of coverage for industry verticals including healthcare, autos, sustainable business, and, of course, legal.

Per Laura Hazard Owen of Neiman Lab, the move may have been as much about the profit margin in an underperforming news division as keeping up with Bloomberg.

Bloomberg added a paywall in 2018 (also a decision that some found baffling) and currently charges $34.99 a month for a digital subscription, though hefty discount offers abound. The company expects to “approach” 400,000 consumer subscriptions this year, up from 250,000 in 2020. A lot of those subscriptions are probably expensed. Reuters, aiming at a professional audience, is also likely hoping that many subscribers won’t blink at sticking that $420 a year on their corporate cards.

But while Reuters.com pulls in 41 million visitors a month, news isn’t the parent company Thomson Reuters’ main revenue stream.

Alessandra Galloni, its next editor-in-chief reported:

Since 2008, Reuters has been part of Thomson Reuters Corp, a corporation with more-lucrative and faster-growing segments than news. Its chief executive, Steve Hasker, who joined Thomson Reuters last year, has focused on aggressively expanding the corporation’s three largest businesses: providing information, software and services to lawyers, corporations and the tax and accounting profession. Hasker’s strategy has helped boost Thomson Reuters stock to all-time highs.

Reuters News comprises about 10% of Thomson Reuters’ total $5.9 billion in revenues. Unlike many news organizations, Reuters is profitable. But it is also a drag on the parent company’s revenue growth and profit margin, analysts say, and the executive who runs the news business, Reuters President Michael Friedenberg, is pushing to increase sales and boost profitability. Looking forward, Thomson Reuters’ chief financial officer last month forecast that sales at its “Big Three” businesses are expected to grow 6% to 7% in 2023, while its news division and printing business “are expected to dilute organic revenue growth by about 1% to 2%.”

The legal vertical is unique, to say the least. The profession, as a whole, is willing to overpay for an under-delivering product.

Most lawyers and law firms are not overly familiar with technology and innovation, especially when it is delivered in an a unstructured and open fashion.

The vast majority of lawyers don’t know how to retrieve and read open source news via a news aggregator, Twitter or directly from blogs.

Such sources cover more niches in more detail and with more authoritative reporters/writers than Reuter.

With an expense account, Lawyers may pay a subscription from a news source whose articles may even be included in another aggregated news service.

Thomson Reuters has all the data in the world to back this up – and knows that a lot of lawyers armed with an expense account will pay $420 a year for another email news feed.

The day will come though that legal news and commentary, via blogs, aggregated and curated, will be open and free.

Photo of Kevin O'Keefe Kevin O'Keefe

I am a trial lawyer, turned legal tech entrepreneur, now leading the largest community of legal publishers in the world at LexBlog, Inc.

I am a lawyer of 39 years. Wanting to be a lawyer since I was a kid, I have loved…

I am a trial lawyer, turned legal tech entrepreneur, now leading the largest community of legal publishers in the world at LexBlog, Inc.

I am a lawyer of 39 years. Wanting to be a lawyer since I was a kid, I have loved almost every minute of it.

I practiced as a trial lawyer in rural Wisconsin for 17 years, representing plaintiffs, whether they were injury victims and their family members or small businesses.

In the mid-nineties, I discovered the Internet in the form of AOL. I began helping people by answering questions on AOL message boards and leading AOL’s legal community.

I later started my own listservs and message boards to help people on personal injury, medical malpractice, workers compensation and plaintiff’s employment law matters. Though we were green to technology and the Internet, USA Today said if my firm “didn’t stop what we were doing, we would give lawyers a good name.”

In 1999, I closed my law firm and we moved, as a family of seven, to Seattle to start my first company. Prairielaw.com was a virtual law community of people helping people, a sort of AOL on the law, featuring message boards, articles, chats, listervs and ask-a-lawyer.

Prairielaw.com was sold to LexisNexis, where it was incorporated into Martindale-Hubbell’s lawyers.com.

After a stint as VP of Business Development at LexisNexis, I founded LexBlog out of my garage in 2004 (no affiliation with LexisNexis).

Knowing lawyers get their best work from relationships and a strong word of mouth reputation, and not promoting themselves, I saw blogging as a perfect way for lawyers to build relationships and a reputation.

When I could not find someone to help me with my own blog, I started a company to provide what I needed. Strategy, professional design, platform, coaching, SEO, marketing and free ongoing support.

As a result of the outstanding work of my team of twenty and my blogging, the LexBlog community has grown to a community of over 30,000 legal professionals, world-wide.

Publishing my blog, Real Lawyers, now in its 18th year, I share information, news, and commentary to help legal professionals looking to network online, whether it be via blogging or other social media.

Blogging also enables me to think through my ideas – out loud and in an engaging fashion.

In addition to my blog, I liberally share others’ insight on Twitter. Feel free to engage me there as well on LinkedIn and Facebook.

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