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AI Means Exciting Possibilities in Access to Legal Services

By Kevin O'Keefe on March 31, 2023
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Bill Gates blogged last week that the “The Age of AI Has Begun.”

Gates highlighted the many ways AI is already being used, from voice assistants to self-driving cars, and emphasized the importance of continued research and development in this field.

He addressed concerns about the potential negative impacts of AI and advocated for responsible AI development, including considerations for ethics and bias.

Most inspiring to me, Gates discussed some of the exciting possibilities for the future of AI, including advances in healthcare and education.

In the business of law, sure, AI brings ethical, IP, and other concerns. Lawyers will be called on to champion the rights of those adversely effected by AI.

Bigger than the concerns, AI means exciting possibilities in the law.

Especially when it comes to access to legal services.

We have eighty to ninety per cent of the people in this country who have no access to the law. Middle and upper middle class included. Consumers and small businesses.

The law permeates all we do and gives effect to our rights and responsibilities. We need to be able to use it.

Already consumers and small business people can go to AI and get the information they need on legal matters and the procedures they need to follow. May a step by step guide. Maybe a sample email or letter.

Lawyers are already doing the same, meaning they can do more in less time.

As applications of AI advance, we’re going to be amazed how they average person can give effect to the law, when the need arises.

Lawyers will be doing only things that require a lawyer and be doing this work for more people. Tasks ranging from emails to transactions to pleadings will take a fraction of the time. Perhaps resulting in lower costs for individual clients, while handling more matters.

It’s easy to criticize AI, still in its very infancy, for being inaccurate at times. For consumers and small business people, they’ll take it. If something is 90% accurate, that’s a lot more than they get when they can not afford a lawyer.

Gates says,

I’m lucky to have been involved with the PC revolution and the Internet revolution. I’m just as excited about this moment. This new technology can help people everywhere improve their lives. At the same time, the world needs to establish the rules of the road so that any downsides of artificial intelligence are far outweighed by its benefits, and so that everyone can enjoy those benefits no matter where they live or how much money they have. The Age of AI is filled with opportunities and responsibilities.

He couldn’t have said it any better for legal – responsibilities and opportunities.

Photo of Kevin O'Keefe Kevin O'Keefe

I am a trial lawyer, turned legal tech entrepreneur, now leading the largest community of legal publishers in the world at LexBlog, Inc.

I am a lawyer of 39 years. Wanting to be a lawyer since I was a kid, I have loved…

I am a trial lawyer, turned legal tech entrepreneur, now leading the largest community of legal publishers in the world at LexBlog, Inc.

I am a lawyer of 39 years. Wanting to be a lawyer since I was a kid, I have loved almost every minute of it.

I practiced as a trial lawyer in rural Wisconsin for 17 years, representing plaintiffs, whether they were injury victims and their family members or small businesses.

In the mid-nineties, I discovered the Internet in the form of AOL. I began helping people by answering questions on AOL message boards and leading AOL’s legal community.

I later started my own listservs and message boards to help people on personal injury, medical malpractice, workers compensation and plaintiff’s employment law matters. Though we were green to technology and the Internet, USA Today said if my firm “didn’t stop what we were doing, we would give lawyers a good name.”

In 1999, I closed my law firm and we moved, as a family of seven, to Seattle to start my first company. Prairielaw.com was a virtual law community of people helping people, a sort of AOL on the law, featuring message boards, articles, chats, listervs and ask-a-lawyer.

Prairielaw.com was sold to LexisNexis, where it was incorporated into Martindale-Hubbell’s lawyers.com.

After a stint as VP of Business Development at LexisNexis, I founded LexBlog out of my garage in 2004 (no affiliation with LexisNexis).

Knowing lawyers get their best work from relationships and a strong word of mouth reputation, and not promoting themselves, I saw blogging as a perfect way for lawyers to build relationships and a reputation.

When I could not find someone to help me with my own blog, I started a company to provide what I needed. Strategy, professional design, platform, coaching, SEO, marketing and free ongoing support.

As a result of the outstanding work of my team of twenty and my blogging, the LexBlog community has grown to a community of over 30,000 legal professionals, world-wide.

Publishing my blog, Real Lawyers, now in its 18th year, I share information, news, and commentary to help legal professionals looking to network online, whether it be via blogging or other social media.

Blogging also enables me to think through my ideas – out loud and in an engaging fashion.

In addition to my blog, I liberally share others’ insight on Twitter. Feel free to engage me there as well on LinkedIn and Facebook.

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  • Posted in:
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  • Blog:
    AI in Publishing
  • Organization:
    LexBlog
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