In our latest Legal Case Management Jam Session, Confido Legal’s Emery Wager interviewed Casita Simpson, the founder and CEO of Simpson & Associates, a company specializing in CRM design and paralegal support.

Client communication can take various forms, ranging from case updates to invoice delivery. One of the crucial advantages a firm should anticipate from its case management software is enhanced client communication. In this session, Casita and Emery explored strategies to leverage your case management platform for optimizing client communication.