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Eighth Circuit Cancels Click-to-Cancel

By Joanna Rosen Forster, Shauneida Navarrete & Brentnie Brown on July 18, 2025
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Table of Contents

  • The Court’s Ruling
  • Implications for Businesses or Conclusion
  • Key Takeaways

On July 8, 2025, the Eighth Circuit vacated the Federal Trade Commission’s (“FTC”) Negative Option Rule, also known as the Click-to-Cancel Rule, on procedural grounds. The Click-to-Cancel Rule, which provided a streamlined path for consumers to cancel subscription services in a few clicks of a mouse, was scheduled to take effect on July 14, 2025, but the Court found that the FTC had failed to follow mandatory procedural requirements.

Petitioners argued that the FTC had, in implementing the rule, exceeded its statutory authority, skipped a requisite preliminary regulatory analysis during the rulemaking process pursuant to Section 22 of the Federal Trade Commission Act (“FTC Act”), and acted in an arbitrary and capricious manner under the Administrative Procedure Act (“APA”) by enacting the Click-to-Cancel Rule. The Court agreed, finding that the FTC violated Section 22 of the FTC Act.

Background

The Click-to-Cancel Rule was intended to regulate negative option plans—recurring monthly charges where a consumer signs up once for a service, but the subscription or membership (and its attendant charges) renews automatically monthly. While the FTC has had rules governing negative option plans and features for decades, with the proliferation of online memberships, the FTC in 2024 finalized the Negative Option Rule: a new, expansive rule designed to apply to all negative option features—including automatic renewals, free-to-pay conversions, and continuity plans—across all industries and media.

The final rule imposed four core obligations:

  1. Prohibited misrepresentations of any material facts to the consumer;
  2. Mandated clear and conspicuous disclosures adjacent to the point of consent;
  3. Required unambiguous, separate affirmative consent for the negative option feature;
  4. Imposed a cancellation process that is as easy as the method of enrollment.

This last component is where the Rule got its name; a consumer should be able to cancel service with just a few clicks.

Link to The Court’s Ruling The Court’s Ruling

In vacating the Rule, the Eighth Circuit found that the FTC violated Section 22 of the FTC Act by failing to issue a preliminary regulatory analysis, a prerequisite where a rule is expected to have a significant economic impact upon businesses (defined as $100 million or more annually).

Key findings include:

  • Mandatory Analysis Was Not Optional: Because the Rule’s economic impact would exceed $100 million, the Court found that the FTC was required to issue a preliminary regulatory analysis and did not.
  • Public Engagement Was Short-Circuited: As a result of the FTC’s failure to issue a preliminary regulatory analysis, the public was deprived of public comment and regulated parties were not afforded a meaningful opportunity to analyze and comment on potential alternatives.
  • Harmless Error Defense Rejected: The Court concluded that the foregoing procedural missteps were not harmless and that “losing the opportunity to dissuade an agency from adopting a particular rule is prejudicial.”
  • Entire Rule Vacated: Although the Rule included a severability clause, the Court vacated the entire Rule due to procedural deficiency and the impact on petitioners.

Link to Implications for Businesses or Conclusion Implications for Businesses or Conclusion

For now, the FTC’s Click-to-Cancel rule is itself “cancelled.” The Rule did not go into effect on July 14, 2025 and business will continue to get a reprieve from its strict and stringent mandates. That said, Click-to-Cancel was a relatively bipartisan issue and we can likely expect to see the FTC try to repromulgate the rule in the future. In the meantime, many states passed state-analogues, so businesses would be wise to take into account state laws, some of which may be in effect now, that may have mirrored the FTC rule.

Link to Key Takeaways Key Takeaways

The FTC’s Click-to-Cancel Rule was intended to regulate negative option plans–recurring monthly charges where a consumer signs up once for a service, but the subscription renews automatically monthly. The FTC Rule required, among other obligations, companies to provide clear and conspicuous disclosures to the consumer next to the point of consent and a streamlined cancellation process that is as easy as the enrollment process. The Eighth Circuit’s decision striking the Rule allows businesses a reprieve from the strict mandates. Cautious businesses, however, need to stay abreast of local state laws that impose similar requirements. Companies must also beware that the FTC may attempt to repromulgate the bipartisan rule in the future.

Photo of Joanna Rosen Forster Joanna Rosen Forster

Joanna Forster’s multifaceted background positions her to effectively manage conflicts across the legal spectrum and across the globe. In her prior roles as general counsel (representing both plaintiffs and defendants) and as government prosecutor/enforcer, Joanna handled nearly every type of matter, ranging from

…

Joanna Forster’s multifaceted background positions her to effectively manage conflicts across the legal spectrum and across the globe. In her prior roles as general counsel (representing both plaintiffs and defendants) and as government prosecutor/enforcer, Joanna handled nearly every type of matter, ranging from complex commercial and white collar matters in areas such as employment, intellectual property, securities and antitrust law, to internal investigations and corporate and M&A transactions. She views her role as both a conflict manager, dispensing advice to avoid adversarial action, and as a tech and business litigator, resolving disputes with her client’s business goals in mind.

Having served as the general counsel and compliance officer of a publicly traded ecommerce platform operating in over 60 countries, Joanna has an appreciation of strategic dispute resolution, investigations, and compliance from a general counsel’s perspective. By understanding how business leaders combine the input of in-house and outside counsel to make decisions, Joanna is able to provide her clients with decisive and efficient legal guidance.

Her practice includes litigating domestic and cross-border complex commercial disputes and advising technology and ecommerce companies on matters related to internet platforms, product launches, market campaigns, and new vertical lines of business, all while advising on foreign and domestic laws that regulate online content, physical products, and the companies that bring them to market. Drawing on her experience as the General Counsel of an online e-commerce marketplace, Joanna also regularly advises and counsels clients on California’s Proposition 65, from prevention and compliance to remediation. Joanna is well-versed in key regulations that impact ecommerce companies, including the EU’s Digital Services Act, the U.S. INFORM Act, and the proposed SHOP SAFE Act, as well as laws and regulations that govern online speech such as the Communications Decency Act, Section 230.

Prior to going in-house, Joanna was the deputy attorney general, Corporate Fraud Section of the California Department of Justice. In this capacity, she led large, complex civil matters alleging violations of California’s False Claims Act, Securities Law, Section 17200, Cartwright Act, and other deceptive business practices. She also maintained her own investigations and litigation docket.

Before joining the California Department of Justice, Joanna spent nearly a decade in private practice, where she focused on civil and criminal antitrust and commercial litigation. She also served as a law clerk for the Honorable Consuelo B. Marshall in the U.S. District Court for the Central District Court of California.

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Photo of Shauneida Navarrete Shauneida Navarrete

Shauneida Navarrete’s practice focuses on employment and general commercial litigation disputes in state and federal courts, as well as domestic arbitration forums. In all matters, she partners with clients to help ensure a reasonable resolution for their disputes— whether the resolutions require general

…

Shauneida Navarrete’s practice focuses on employment and general commercial litigation disputes in state and federal courts, as well as domestic arbitration forums. In all matters, she partners with clients to help ensure a reasonable resolution for their disputes— whether the resolutions require general advice, mediation, or litigation.

Her employment experience includes cases arising out of employment discrimination disputes. Shauneida also advises employers and employees on employment agreements, severance agreements, and general releases.

Within her general commercial litigation practice, she handles disputes ranging from breach of contract to shareholder disputes concerning tender offers. She also has experience with civil RICO claims, Attorney General investigations involving allegations of false advertising and deceptive marketing, SEC and DOJ investigations, indemnification, legal malpractice, legal fee disputes, and election law disputes.

In additional to employment and commercial litigation matters, Shauneida has litigated real estate issues involving breaches of lease agreement and landlord-tenant disputes on behalf of commercial tenants

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Photo of Brentnie Brown Brentnie Brown

Brentnie Brown is an associate in the Washington, D.C. office and a member of the Health Care group. Her practice focuses on health care litigation and False Claims Act matters. She also works with the health care regulatory team advising on Stark Law

…

Brentnie Brown is an associate in the Washington, D.C. office and a member of the Health Care group. Her practice focuses on health care litigation and False Claims Act matters. She also works with the health care regulatory team advising on Stark Law and Anti-Kickback fraud and abuse risks for legal due diligence matters.

Prior to law school, Brentnie was a compliance officer for the City of Dallas, where she reviewed and enforced city ordinances and participated in municipal and district court hearings.

Brentnie received her J.D. from Mitchell Hamline School of Law

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  • Posted in:
    Business and Commercial
  • Blog:
    Retail & Consumer Products Law Observer
  • Organization:
    Crowell & Moring LLP
  • Article: View Original Source

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