In Ortins v. Lincoln Property Company, the Supreme Judicial Court (SJC) of Massachusetts addressed a post-settlement challenge arising from a class action alleging violations of the Massachusetts security deposit statute and Chapter 93A based on allegedly unlawful apartment application and lock-change fees. Although the plaintiffs had succeeded on liability under Massachusetts General Law Chapter 186, § 15B, the trial court denied summary judgment on the Chapter 93A claims before the parties ultimately reached a class settlement. The SJC’s opinion primarily concerned the administration of class-action settlements and the Massachusetts Interest on Lawyers’ Trust Accounts (IOLTA) Committee’s limited rights concerning residual settlement funds, but the decision contains several points that may be favorable to class action and Chapter 93A defendants.

From a defense perspective, the court strongly reaffirmed the principle that settlement approval and protection of absent class members remain the responsibility of the trial judge as opposed to collateral participants such as the IOLTA Committee. The SJC held that the IOLTA Committee’s standing under Mass. R. Civ. P. 23(e)(3) is narrowly limited to receiving notice and presenting arguments concerning whether it should receive residual settlement funds. The court expressly rejected the committee’s attempt to challenge the settlement’s overall fairness, adequacy, or structure, holding that Rule 23 does not transform the committee into a “surrogate for absent class members.” This aspect of the opinion may be useful to defendants seeking to limit collateral attacks on negotiated settlements by nonparties or advocacy groups attempting to challenge settlement terms after approval.

The decision also provides support for the finality of class settlements and application of harmless-error principles in the settlement context. Although the SJC assumed that the parties violated Rule 23(e)(3) by failing to timely notify the IOLTA Committee before settlement approval, the court affirmed the judgment because the committee could not demonstrate prejudice. The court emphasized that procedural violations do not automatically require vacatur and that the relevant inquiry is whether the error deprived the objector of a meaningful opportunity to present arguments that would likely have altered the outcome. Because the settlement judge had independently scrutinized the settlement, including the treatment of residual funds and the extent of any reversion to defendants, and because the committee later received a full opportunity to be heard before final was judgment entered, the SJC found no prejudice warranting disruption of the settlement.

The opinion is also notable for implicitly approving a claims-made settlement structure that limited the defendants’ actual payout exposure. Although the settlement nominally created a fund of up to $4.16 million, the defendants were initially required to deposit only $800,000. The defendants received approximately $500,000 of that amount back after relatively few class members submitted claims. The SJC acknowledged that in claims-made settlements, “the defendant’s liability is never greater than the precise amount the class claims,” recognizing the legitimacy of settlement structures that cap exposure and permit reversionary interests.

Overall, Ortins provides favorable authority for defendants defending Chapter 93A class actions by reinforcing judicial discretion in settlement approval, limiting the ability of nonparties to challenge settlements, protecting the stability and finality of negotiated class resolutions, and acknowledging the viability of claims-made settlement structures.

Photo of David G. Thomas David G. Thomas

David advises on individual and corporate disputes during the entire dispute-resolution life cycle, including through strategic negotiation, mediation, other forms of alternative dispute resolution, and adjudication through trial when needed or required. David has experience with many subject matters, including unfair or deceptive…

David advises on individual and corporate disputes during the entire dispute-resolution life cycle, including through strategic negotiation, mediation, other forms of alternative dispute resolution, and adjudication through trial when needed or required. David has experience with many subject matters, including unfair or deceptive business practices disputes in individual and putative class action settings, including under Massachusetts General Laws Chapter 93A—the Massachusetts Consumer Protection Act. Boston magazine selected David as a “Top Lawyer—Class Action” in 2022 and 2023. Also, David works with clients on avoiding disputes proactively by identifying and ameliorating existing or potential dispute risks in business policies and practices.

Photo of Angela C. Bunnell Angela C. Bunnell

Angela Bunnell is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Her practice focuses on defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies and individuals responding to civil…

Angela Bunnell is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Her practice focuses on defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies and individuals responding to civil investigative demands under various regulatory schemes, including federal and state false claims acts and related enforcement actions brought by federal and state regulatory agencies. Angela also has experience with complex eDiscovery matters, and has been responsible for preservation, collection, review, and production of ESI in state and federal lawsuits. Angela also has experience in representing clients in connection with data security and privacy matters.

Before joining the firm, Angela served as a federal law clerk, providing valuable insight and understanding of the court system and litigation process.

Photo of Diana A. Balluku Diana A. Balluku

Diana A. Balluku is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Diana’s practice focuses on a wide variety of commercial litigation matters in both state and federal court, including complex business litigation, class action defense, data privacy, trade secret…

Diana A. Balluku is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Diana’s practice focuses on a wide variety of commercial litigation matters in both state and federal court, including complex business litigation, class action defense, data privacy, trade secret, toxic tort and product liability matters. Her practice covers multiple disciplines and industries, including business and commercial entities, technology companies, and health care institutions.

Having earned a Master’s in Public Health, Diana’s practice also focuses on health care litigation and health law. She advises health care and behavioral health providers on regulatory compliance, licensure issues, internal policy and governance, and operational issues.

Prior to joining Greenberg Traurig, Diana served as a law clerk to the Honorable Donald L. Cabell in the U.S. District Court for the District of Massachusetts. Diana also worked as a litigation associate in the Boston office of a national firm where she represented clients on toxic tort, product liability and commercial litigation matters in both state and federal courts.

Photo of Abby Druhot Abby Druhot

Abby M. Druhot is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Abby represents clients in federal and state litigation and government and internal investigations. She has experience defending companies against unfair or deceptive business practices claims in individual and…

Abby M. Druhot is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Abby represents clients in federal and state litigation and government and internal investigations. She has experience defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies responding to civil investigative demands under various regulatory schemes and managing their investigations. In addition, Abby has worked on commercial litigation matters involving trade secrets, restrictive covenants, employment matters, and complex commercial disputes.