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Reprehensible conduct, forgettable price tag

By Jonathan Hyman on September 10, 2026
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“What may be awesome punishment for an impecunious individual defendant may be wholly insufficient to influence the behavior of a prosperous corporation.”

That’s the 3rd Circuit, not me. And it’s the whole ballgame in Holmes v. American HomePatient.

Here’s what earned that line. Patricia Holmes was the only Black employee at AHOM’s Penn State office. Her supervisor asked her, “what do you think about the N-word?” then Googled it—misspelling it “Niger”—while a coworker sounded it out for him like a grade-schooler. Both laughed. Weeks later, during a mask fit test that required a hood over Holmes’s head, the same supervisor had a coworker film it, then joked it was “ironic to see a white woman putting a white hood on a black woman’s head.” He laughed in her face.

When Holmes reported it, HR investigated without ever interviewing the one coworker who’d witnessed the slur, then concluded McCoy hadn’t said it himself and assigned him to counsel Holmes—the woman he’d allegedly called it—on workplace conduct. His only discipline, a written warning, wasn’t for his own conduct. It was for failing to supervise the coworker who’d sounded it out.

A jury awarded $500,000 in compensatory damages and $20 million in punitives. The district court found the punitive award unconstitutional and cut it to $1 million—a 2:1 ratio. On appeal, the 3rd Circuit found AHOM’s conduct “exceedingly reprehensible,” set the ratio at 4:1, and doubled the punitive award to $2 million.

The reprehensibility call is spot on. A supervisor using slurs, a sham investigation, a company that let the harasser counsel the victim—that’s about as bad as facts get.

But do the math. AHOM does more than half a billion dollars a year in revenue. Two million dollars is four-tenths of one percent of that. It’s not “awesome punishment.” It’s a line item.

I’ve spent my career on management’s side of cases like this one, and I’m not saying this to hand the plaintiffs’ bar a talking point. A lawyer who tells clients a ratio-capped award is real deterrence isn’t doing them any favors. Under-deterrence doesn’t just shortchange the plaintiff; it teaches the next AHOM the fine is affordable, and the misconduct excusable. 

That’s not a flaw in this opinion. It’s structural. Due process caps the ratio in the single digits regardless of size, and the bigger the company, the less any dollar figure tethered to compensatory damages can sting. Courts know it, they just can’t fix it. The 3rd Circuit said as much, and still landed on 4:1.

You might not be wrong to think a $2 million verdict isn’t material.

What should scare you is a supervisor who treats slurs as banter, an HR department that “resolves” a complaint by putting the accuser back under the accused’s supervision, and a jury that reached for $20 million before any judge touched the number.

Ratios protect balance sheets. They don’t protect you from twelve people who’ve had enough—or the reputational damage a verdict like this leaves behind.

     

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Photo of Jonathan Hyman Jonathan Hyman
Jon Hyman is a trusted advisor to small and mid-sized businesses across various industries, helping them solve workforce challenges and defend against legal disputes.
He is a shareholder at Wickens Herzer Panza in Avon, Ohio, where he chairs the firm’s Employment and Labor
…
Jon Hyman is a trusted advisor to small and mid-sized businesses across various industries, helping them solve workforce challenges and defend against legal disputes.
He is a shareholder at Wickens Herzer Panza in Avon, Ohio, where he chairs the firm’s Employment and Labor practice group and its Craft Beer practice group, and serves on the firm’s Board of Directors. Jon works closely with clients on all aspects of labor and employment law, providing proactive solutions to prevent issues and a strong defense in litigation when conflicts arise.
As outside in-house counsel, Jon is the go-to advisor businesses call when they need help with employee terminations, drafting policies, handling leave or accommodations, or navigating tricky internal complaints. He also brings deep expertise in areas like wage and hour compliance, workplace technology issues, and union avoidance. Jon builds lasting partnerships with his clients, understanding their unique challenges and helping them achieve long-term compliance and success
When it comes to litigation, Jon stands up for businesses in disputes over discrimination, harassment, wrongful discharge, non-competes, trade secrets, wage and hour issues, and union matters. Jon works with his clients to craft targeted defense strategies that protect their interests and aim for resolutions that support their broader business goals.
Jon also leads the firm’s Craft Beer practice, where he helps breweries, brewpubs, taprooms, and other craft beer businesses tackle their unique legal and regulatory needs.
Jon writes the award-winning Ohio Employer Law Blog, which the ABA Blawg Hall of Fame recognized for its daily insights on labor and employment law. His updates help his clients, HR professionals, and other business leaders stay ahead of labor and employment law changes that impact their daily operations.
Read more about Jonathan HymanEmailJonathan's Linkedin Profile
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  • Posted in:
    Employment & Labor
  • Blog:
    Ohio Employer Law Blog
  • Organization:
    Wickens Herzer Panza
  • Article: View Original Source

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