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The Problem With The Word “Content” In Legal Publishing

By Kevin O'Keefe on June 17, 2019
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“You can tell a lot about a person and how they think about their work based on whether or not they use “content” to describe what they do. A photographer who says that he is creating “content” for his YouTube channel is nothing more than a marketer churning out fodder to fill the proverbial Internet airwaves with marketing noise.” This from longtime and widely respected, digital publisher, Om Malik in his newsletter this week. I’ve been thinking again about the word “content” as it refers to what we do as people – our art, our work. “Content” seems an ill-chosen word for all net publishing. Do we call an artist’s work, content? A musician’s? An author’s? A columnist’s? A reporter’s? A lawyer’s brief or memorandum their content filed with the court? To refer to this work as content cheapens the person’s work. Om’s right: “My website has my words, my interviews, my photos, and my identity — what it doesn’t have, as far as I’m concerned, is “content.”” When I started blogging and, shortly thereafter, LexBlog, I thought what a wonderful form of writing, of publishing, this blogging thing. Our thoughts, insight, learning, passion and engagement on display for all the world to see. We talked to each other, blog to blog. Never did we say, post some “content” to the web, we’ll lob some “content” back. No gatekeepers as with magazines and journals. No where near the energy and stamina required when writing a book. But like a book, lawyers and I could learn, meet people and make a name for ourselves. Whatever blogging was, it was different than writing articles. Certainly, no one used the term, “content marketing” back in the day. Heck, why would we? We were giving of ourselves to help people and connect with those with whom we wanted to gain trust and get to know. Much more than “content” was in play. Om’s hypothesis “content” relates to how the Internet has evolved into a highly quantifiable entity. Page views, eyeballs, social shares, comments, and ranking. Marketers and communication professionals, many producing good work, needed a word to tell customers what they were measuring. “Content” it was. “But words matter, and we can choose which ones we use to talk about what we produce and the things we admire and cherish. I encounter so much imaginative work on the web, and I guess I just can’t help but be peeved when I hear it discussed (often by the creators themselves) as if it is essentially marketing copy. And call me old fashioned, but I am happy to keep writing even if no “eyeballs” are watching!” I guess I am old fashioned as well. I enjoy writing having no idea whether anyone is watching via stats, eyeballs et al.
Photo of Kevin O'Keefe Kevin O'Keefe

I am a trial lawyer, turned legal tech entrepreneur, now leading the largest community of legal publishers in the world at LexBlog, Inc.

I am a lawyer of 39 years. Wanting to be a lawyer since I was a kid, I have loved…

I am a trial lawyer, turned legal tech entrepreneur, now leading the largest community of legal publishers in the world at LexBlog, Inc.

I am a lawyer of 39 years. Wanting to be a lawyer since I was a kid, I have loved almost every minute of it.

I practiced as a trial lawyer in rural Wisconsin for 17 years, representing plaintiffs, whether they were injury victims and their family members or small businesses.

In the mid-nineties, I discovered the Internet in the form of AOL. I began helping people by answering questions on AOL message boards and leading AOL’s legal community.

I later started my own listservs and message boards to help people on personal injury, medical malpractice, workers compensation and plaintiff’s employment law matters. Though we were green to technology and the Internet, USA Today said if my firm “didn’t stop what we were doing, we would give lawyers a good name.”

In 1999, I closed my law firm and we moved, as a family of seven, to Seattle to start my first company. Prairielaw.com was a virtual law community of people helping people, a sort of AOL on the law, featuring message boards, articles, chats, listervs and ask-a-lawyer.

Prairielaw.com was sold to LexisNexis, where it was incorporated into Martindale-Hubbell’s lawyers.com.

After a stint as VP of Business Development at LexisNexis, I founded LexBlog out of my garage in 2004 (no affiliation with LexisNexis).

Knowing lawyers get their best work from relationships and a strong word of mouth reputation, and not promoting themselves, I saw blogging as a perfect way for lawyers to build relationships and a reputation.

When I could not find someone to help me with my own blog, I started a company to provide what I needed. Strategy, professional design, platform, coaching, SEO, marketing and free ongoing support.

As a result of the outstanding work of my team of twenty and my blogging, the LexBlog community has grown to a community of over 30,000 legal professionals, world-wide.

Publishing my blog, Real Lawyers, now in its 18th year, I share information, news, and commentary to help legal professionals looking to network online, whether it be via blogging or other social media.

Blogging also enables me to think through my ideas – out loud and in an engaging fashion.

In addition to my blog, I liberally share others’ insight on Twitter. Feel free to engage me there as well on LinkedIn and Facebook.

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