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What you think you’re communicating may not be the message that’s being heard.  The partners at firm I was helping said they consistently stressed to their associates important criteria such as taking on management responsibilities, developing a book of business, providing superior client management service and so forth. However, the only messages senior associates “heard” at review time was how they were doing relative to their goal of billable hours, coupled with read more Tags:…
Protecting Client Property Attorneys:  Get 2 MCLE ethics credits and find out everything you should know and want to know about proper handling of client property. The Montgomery Bar Solo/Small Firm Practice Committee is presenting “HANDLE WITH C.A.R.E. — Cash Activity Rules & Ethics” on Tuesday, September 25, 2018. Registration and breakfast begins at 8:00 a.m.  The seminar concludes at 11:00 a.m. Moderator Kenneth P. Milner, Esquire (Co-Chair of the Montgomery Bar Solo/Small Firm Practice…
The cloud can be a scary prospect, as it is largely misunderstood.  Before you consider moving to the cloud, it is essential to understand the ethical issues applicable to your state and the the lawyer’s obligations.  Read more Tags: , , , , , , , General Management, Security, Software, Solo Practice, Technology | | August…
Before you can conclude you are doing a good job in billing and/or collection of receivables, you should be able tomeasure your performance, and then compare those measurements tobenchmark data.  Read more Tags: , , , , , , , Financial Management, General Management, Uncategorized | | June 25, 2018 7:05 pm No comments yet.…
If you’re the owner of a small business — like me — you are constantly receiving mail flyers and emails from Dell trying to sell you products. Nothing wrong with that. The problem occurs when you try to actually buy something. And your order gets repeatedly cancelled.  And you travel the globe trying to get someone who speaks enough English to even get you an explanation as to why you can’t seem to get your…
For attorneys and paralegals these are mostly rhetorical questions.  The majority of timekeepers are hemorrhaging time on a continual basis. This is particularly evident in solo, small, and midsize firms. Not that individual lawyers at large firms don’t suffer the same problem – it’s just not as endemic.  Now the exciting news: I can fix the problem! Let’s do the math: If we assume that there are 45 work weeks after calculating time off for…
It saddens me when firms come to me for damage control, especially when the damage could have been avoided altogether.  I’ve seen firm explosions, implosions, loss of good talent …  Read more Tags: , , , , , , , , , , , , , , General Management | | May 15, 2018…