Here’s an idea for LPM leadership. We’ll welcome spring with the ending of our three-part series on charisma. If you missed Part 1 and Part 2 of our series, you’ll find them here. Again, we recommend viewing the Simon Sinek
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Optimizing Your Business Development: Choosing Wisely Among Networking Events and Other Activities
I read a great article in the Harvard Business Review on networking. In “Don’t waste your time on networking events,” author Derek Coburn suggests that networkers are not achieving the results they’re looking for through networking events.
According
Your Strategic Pricing Execution Checklist
As the year begins, law firms transition their pricing focus from the planning stage to execution. In the second half of 2023, firms were busy evaluating their rates and pricing strategies to prepare for 2024. Currently, the emphasis is on
Unveiling the Power of Legal Project Management: Driving Performance Through Data
As I geared up to co-chair the 14th annual program on legal project management (LPM) for the Practising Law Institute, I couldn’t help but marvel at the incredible evolution of this field since its inception in 2011. Back then, the
The Math Behind Declining Work Ethic
It seems like most discussions of law firm productivity these days – from Partners to paralegals – include references to declining billable hours, which are further extended into comments on declining work ethic. Sadly, such comments are stated with an
How to Install a Sales Process at Your Firm
If your firm has a client, it has a sales process. After all, somehow, a buyer of legal services became aware of your firm and expressed interest. When a specific need arose, somehow the buyer thought to reach out to
Building Long-Lasting Client Relationships
Driving client engagement is important. With demand for services remaining almost flat, firms are grabbing share of wallet from one another. Not sure what to ask clients? How to build long-lasting trusted advisor relationships? First, let’s take a look at
What’s the Big Deal About Charisma? Here’s What LPM Leaders Really Need
What’s the big deal about charisma? It’s simple. Many charismatic leaders can mobilize their followers and inspire them to create a stronger, more profitable alliance. But that’s not true of every person with charisma. There is a dark side to
Mastering the Art of Rate Execution in the Legal Landscape of 2024
As we usher in 2024, the echoes of 2023’s law firm successes and challenges still linger. Last year, we observed mixed demand, gnawing expenses, the AI frenzy, and talent scarcity. In that tumultuous terrain, I frequently wrote about the crucial
Generative AI: A New Tool for Legal Project Management
Co-Author: Amanda C. Chaboryk, Head of Legal Data and Systems, PwC Operate
The landscape of artificial intelligence has undergone major developments since the release of ChatGPT just over a year ago, with 2023 marking a turning point with increased