In this episode, Alay and Kristi discuss: 

• Definition of  leadership and how it appears in a law firm. 
• Six key areas of leadership. 
• Resetting the idea of effective leadership. 
• Improving retention through professional development. 

 
Key Takeaways:  

• “Leadership is

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In this episode, Alay and Jodie discuss: 

• Advice for small law firms looking to hire. 
• Qualities of candidates that are often overlooked
• Jodie’s unique “re-tingent” recruiter model (and how it differs from both a classic retainer or contingency model).
• Getting

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In this episode, Alay and Margeaux discuss: 

• Margeaux’s journey to starting her own law firm, even before she had her own book of business. 
• The first steps to building your book of business from scratch.
• Getting connected with associations of

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In this episode, Alay and Stephanie discuss: 

• How a virtual answering service can help your law firm.
• Building a customer experience that stands out. 
• The most popular channels of communication.

 
Key Takeaways: 

• Hiring a virtual answering service can help

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In this episode, Alay and Marco discuss: 

• Learning how to sell and close.
• Running your law firm like a business. 
• The 7 rules to 100% collections. 

 
Key Takeaways: 

• Selling and closing are two different things. Both are important, but

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In this episode, Alay and Randa discuss: 

• Delegating and hiring appropriate legal support. 
• Why attorneys need to be better about tracking their time. 
• Marketing, caseload, and workflow. 

 
Key Takeaways: 

• Most of the time, attorneys overthink the billing more than

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In this episode, Alay and Sebastian discuss: 

• Democratizing access to justice. 
• Generating clients and marketing for law firms. 
• Disrupting the status quo. 
• Practical tips for successful hiring. 

 
Key Takeaways: 

• You need to know where your cases are generated from.

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