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More people than ever before are browsing law firm websites primarily through mobile devices rather than desktop computers or laptops. In fact, just recently, the number of mobile-only browsers exceeded desktop-only browsers for the first time. That trend is likely to persist as time goes on. Ever since the proliferation of smartphones truly took off about nine or ten years ago, marketers have had to shift their tactics to adjust to a boom in mobile…
“Practice Management: Plan to Grow,” by Ed Finkel, was originally published in the March 2015 edition of the Illinois Bar Journal. “The world is complicated. It doesn’t stay the same forever.” While nothing is guaranteed in life or law, attorneys and firm management consultants say law firm strategic planning—that is, taking a step back and looking at the big picture—is essential to know where you’ve been, where you’re going, and how you will keep…
Arguments are the primary tools of our trade and we cannot use them effectively unless we understand and obey the rules of logic. Despite their import, most students do not have an opportunity to study the principles of logic in law school. I find this tragic and believe that logic should be a required course for all law students. In the meantime, lawyers and law students must take it upon themselves to learn the…
The Fujitsu ScanSnap iX1500 is the newest in the line of impressive ScanSnap scanners we’ve reviewed and recommended for paperless law offices over the years and replaces the iX500. The ScanSnap line, including the new iX1500, are the scanners we most recommend for small law firms and paperless office management. If you need a document scanner, this is still the one you should get, and it remains the top pick in our buyers guide for…
During my second year in law school, I interviewed for a part-time law clerk position with a small private firm. I think the interviewer wanted to probe whether I understood law firm economics (which I didn’t). At some point, they said, “See, we’ll pay you $7.00 an hour and then we’ll bill your time at $35.00 an hour.” My first lesson in leverage. Before the internet, email, laptops, and smartphones, leverage was a key economic…
In this episode with Erin Gerstenzang, we talk about how her firm has evolved since the last time she was on the podcast two years ago. Erin fills us in on her vision, what success looks like for scaling, and what is working versus what is not. Erin Gerstenzang Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. She primarily handles DUI and other drug- and alcohol-related offenses. Erin is also a regular…
I arrived at LabCon 2018 with nothing but an open mind and an idea for subscription legal services at my firm. By the end of the conference, I left with an entire business model framed out, branded, named, designed, reviewed – all that was left was to build it. People pay upwards of $40,000 for a consultant to transform an idea into a fully formed program. Alternatively, they spend months and months trying to put…
In this episode with Haben Girma, we talk about her new book The Deafblind Woman Who Conquered Harvard Law. We also talk about the state of accessibility and what barriers we still need to remove, the theme of “exclusion” in Haben’s book, and how to change the ableist mindset.  Haben Girma Haben Girma The first deaf-blind person to graduate from Harvard Law School, Haben Girma is a civil rights lawyer and she advocates for equal…
I first talked about the tools I use for law practice management in April 2008. It seems like a good time to do update my list. Since the last update, my firm has gained one attorney employee and three independent contractors, but the software I use to manage my practice has been flexible enough to survive these transitions. The most-significant change is the switch from GnuCash to Quickbooks for bookkeeping. I ran into trouble with…
Like a spent fire or candle, burned-out people have no more fuel. They cannot continue. A burnout is, as one lawyer described it, a “certified charred hulk.” The problem is serious. “Technology makes it much more likely that we’ll experience burnout,” says Alessandra Wall, a clinical psychologist. In fact, Paula Davis-Laack, an attorney and burnout expert, believes we live in a culture of disconnection, distraction, and overload that is a perfect…