Lawyerist

Lawyerist provides law practice advice on law firm marketing, practice management, legal technology, legal careers, and law school success.

Readers Choice

October 2019

Scheduling appointments isn’t always the easiest thing to do. In fact, it can be a big hassle. Between the back and forth or limitations to your current method of booking appointments, you’re wasting time you could be spending with clients. Setting appointments should be a breeze, and it’s just that with Clio Scheduler, part of the Clio Suite. Details Clio Scheduler offers a convenient and hassle-free online booking process for your clients, your firm, and…
Chief among the amenities that belong in any office, law or otherwise, is coffee. Oh sure, you should have tea, water, and soda, but coffee is the king of non-alcoholic beverage consumption. It also gives everyone something besides each other and their phones to stare at during long meetings. Offering coffee is basic client service, but how you serve coffee says a lot about your firm. Most Convenient: Keurig or Nespresso The easiest way to…
Every lawyer’s ultimate accountability is to clients. However, many lawyers are also accountable for meeting business goals—regardless of whether they are solo or work for a large firm. “Half the money I spend on people is wasted; the trouble is I don’t know which half.” While those were not John Wanamaker’s exact words, the revision is useful for a discussion of accountability in your law firm. Figure Out Your Firm’s Culture “Culture doesn’t care if…
These days, clients have different expectations about how their experience with attorneys should go. Clients are savvy, and you need to step up your game. To get their attention, and their business, you need to connect with clients on a personal level and establish trust beyond just being a lawyer. SimpleLaw’s new integration with the free HubSpot CRM helps you do just that.  Details  Managing contacts and clients is an important part of an efficient…
Let’s delve into the details of visuals and how they can enhance your brand in some different ways. You Need More Than a Primary Logo Although your logo is the center of your branding efforts, it’s only the beginning. While you may have developed a primary logo for your business, it’s important to have more than one version of it to use in different scenarios—and to keep your brand from becoming boring. The logo you…
Collecting attorney fees is difficult, which is why many lawyers insist on getting fees up front. But after turning away thousands of dollars in business, I started looking at the potential clients who were walking away. I realized the average fees were between $1,000 and $4,000, and were generally for lower-level court cases. Many of these potential clients had professional jobs, but either had credit cards with insufficient limits or did not use credit cards even…
In access to justice discussions it is a truth universally acknowledged, that the majority of those in possession of legal problems, remain in want of solutions. (My apologies to both Jane Austen and the Legal Service Corporation’s Justice Gap Report.) Also, ROBOTS!  Ergo, we should throw AI at A2J. There is considerably less consensus, however, on how (or why exactly) this should be done. But don’t worry! There’s an app/game for that, and it…
In access to justice discussions it is a truth universally acknowledged, that the majority of those in possession of legal problems, remain in want of solutions. (My apologies to both Jane Austen and the Legal Service Corporation’s Justice Gap Report.) Also, ROBOTS!  Ergo, we should throw AI at A2J. There is considerably less consensus, however, on how (or why exactly) this should be done. But don’t worry! There’s an app/game for that, and it…
Client testimonials have become a hot topic for lawyers as they embrace marketing and business development, build websites and participate in social media. Some social media platforms, like LinkedIn, have a built-in mechanism for client testimonials (which they call recommendations). Platforms built especially for lawyers, such as Avvo, also provide an opportunity for clients to comment on their experience with lawyers. But should lawyers ask for client testimonials? And what does an effective testimonial look…
In a profession that places a premium on time, powerful workflow automation gives you a considerable edge in the business and practice of law. Software that can autonomously manage and perform your day-to-day administrative tasks will help maximize productivity by saving time and improve the performance of your administrative workflow. Ken Grady identifies automation as a key component of the legal service process: Lawyers’ jobs are composed of thousands of tasks. Some tasks are extremely complex,…