If you’ve been on my mailing list or reading my articles on LinkedIn for more than 12 months, you’d probably know that at this time of year, I like to send out the same email entitled: “Sweet. Glorious. Nothing.”
In
Prodonovich Advisory
Sue-Ella is the Principal of Prodonovich Advisory, a business dedicated to helping professional services firms sharpen their business development practices, and attract and retain good clients.
Latest from Prodonovich Advisory - Page 3
Would Your Clients Follow You To A New Firm?
If you left your firm would your clients follow you to a new one?* If you don’t know then your probably don’t know your clients well enough.Back in 2016, I wrote about what general counsel looked like based on The…
How Well Do you Know Your Client? What General Counsel look like in 2022
Back in 2016, I wrote an article about what general counsel looked like based on The Legal 500 General Counsel Powerlist for Australia and New Zealand, and it turned out to be one of my best-rating articles ever. If clicks…
How to Do Social Events When you Really Don't Want To
Yep, it’s that time of year again. The holidays are on the horizon, the mad rush to finish this year’s work is underway, and the Christmas party invites are coming in. These end-of-year events can be a great place to…
7 Things Professionals Can Learn From Creatives
This article was first published in June 2016.
I recently co-facilitated a workshop at the CXPS (Client Experience in Professional Services) Conference in Durham, North Carolina. Coincidentally, the conference was held at the same time as Moogfest, an…
Why Collaboration Eats Cross-Selling For Breakfast
Anyone who’s read my articles for any length of time will be aware of my acute contempt for pushy cross-selling. But that doesn’t mean you shouldn’t be servicing your clients by joining with your firm’s other sections, areas or…
How Does Online Learning Affect Your Business Networks?
Last week I was lucky enough to learn from Dr Nigel Spencer, about how to maximise the impact of learning and development (L&D)*. Dr Spencer is Professor of Education Innovation and Professional Practice at Queen Mary University of London. …
How Online Learning Hurts Your Business Networks
Last week I was lucky enough to learn from Dr Nigel Spencer, about how to maximise the impact of learning and development (L&D)*. Dr Spencer is Professor of Education Innovation and Professional Practice at Queen Mary University of London. …
Why Your Partners Should Run Your Client Listening Interviews
One of the most common questions I’m asked about client feedback is ‘who should run the interviews’. And the general presumption among those asking this question is that it shouldn’t be the partners.Clients, they reason, will be less intimidated, more…
Why Partners Should Run Your Client Listening Interviews
One of the most common questions I’m asked about client feedback is ‘who should run the interviews’. And the general presumption among those asking this question is that it shouldn’t be the partners.
Clients, they reason, will be less intimidated,…