Who knows what the Nobel Laureate, Herbert Simon, would have made of the world we live in today. Fifty years ago, he warned that “a wealth of information creates poverty of attention”. Since then, the rate of information growth
Most professionals I know are high-energy, switched on, go getting types of people. That, of course, is a big part of what makes them successful. But it’s also what leads to many of them burning out and becoming, well, a
Saying thank you isn’t just good manners, it’s also good for business. In fact, my view is that a well-timed, personalised show of gratitude can be the starting point for a solid long-term relationship. And relationships are the foundations on
Client feedback is one of the most wonderful business development (BD) tools any professional services firm has at its disposal. Done properly, it can inform your growth strategy, help you hone your BD skills and efforts and, ultimately, lead you
Last week I gave you two easy Business Development (BD) wins you could make in 20 minutes . Now, I’m giving you three more you can complete in 30 minutes.After all, many of us are still caught in that same
With more and more professional services firms coming back into the office, this has become an unprecedented time of strategic planning for many practices. And one of the main ways many like to do this is though the off-site planning
With so much (or so little) going on right now, business development is probably the last thing on your mind. So if you feel like you’re languishing, here are two things you can do that take just 10 minutes
7 steps that will make sure your clients stay friendlyClient feedback is now a well established and proven tool for business development in professional services. And yet, a lot of professionals are hesitant to ask for it. Mainly that’s because
For a long time many business advisers have been singing the praises of the cross-sell for professional services firm. Well, I disagree – at least in part.Here’s 5 reasons why.1. Cross-selling makes your fee earners complacent about salesAt a US
Cross-selling should be a result, not a strategy, Sue-Ella Prodonovich argues. Otherwise, you run the risk of “crass-selling”.On this episode of The Boutique Lawyer Show, host Jerome Doraisamy is joined by returning guest Sue-Ella Prodonovich, who is the principal of