Ron Friedmann

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This is a live post of the keynote session, Putting Intelligence in BP Decision Makers’ Hands, at the Ark conference Best Practices & Management Strategies for Law Firm Library, Research & Information Services (aka Ark Library). The presenter is Angela McKane, Lead, Technology Intelligence, BP. The full session description appears at the end. This is a live post. I publish it as a session finishes. Please excuse any typos or misunderstandings of meanings. Will…
The report Alternative Legal Service Providers 2019 was released last week. Perhaps influenced by the subtitle, “Fast Growth, Expanding Use and Increasing Opportunity”, the many articles covering it suggested the findings portends trouble for law firms. I read the report differently. Below, I focus on a few findings and statements that stuck out for me. This is not a summary so I recommend reading the entire report to learn more about alternative legal service providers.…
A battle is underway for talent in the legal market. I started drafting this post a few days ago and just now read an article from this morning, Casey Flaherty, Jae Um Join Baker McKenzie’s Innovation Team. Before I turn to the battle for legal talent, congratulations to Jae and Casey and to David Cambria, who made waves when he joined Baker McKenzie to run legal service delivery from his legal ops perch.…
The legal software landscape for large law firms has changed significantly in the last few years. It’s way more interesting and dynamic than even five years ago. I recap here my current thinking and welcome comments. Where We Were Five Years Ago: Stagnation Five years ago, the legal software landscape, especially enterprise software for large law firms, seemed badly stalled. I wrote a blog post then questioning the future of law-firm specific platforms. At the…
The legal software landscape for large law firms has changed significantly in the last few years. It’s way more interesting and dynamic than even five years ago. I recap here my current thinking and welcome comments. Where We Were Five Years Ago: Stagnation Five years ago, the legal software landscape, especially enterprise software for large law firms, seemed badly stalled. I wrote a blog post then questioning the future of law-firm specific platforms. At the…
I am pleased to share the news that effective 2 January 2019, I started as Chief Knowledge + Information Officer at LAC Group. You can read the company press release here.  Los Angeles-headquartered LAC Group provides critical knowledge and information management solutions such as competitive intelligence, research services, preservation and archival services, spend and cost management as well as knowledge management services for Fortune 500 companies, law firms, Hollywood studios, academic institutions and government…
My verdict is in: even a high-end tablet is not a great substitute for a laptop computer. And a related one: a bigger tablet comes with trade-offs versus a smaller tablet. For this, my last post of 2018, instead of a 2019 prediction or comment on the legal market, I am focusing on personal productivity. I focus on Apple products here but the trade-offs and conclusions likely apply to equivalent devices / options in the…
Do you have FOMO – fear of missing out on new legal technology? You are not alone. Many publications and conferences suggest legal tech will disrupt lawyers. And that unless you license many new tools, you’ll fall behind. To address this fear, I recently collaborated on a white paper about legal technology with LOD, Lawyers on Demand. LOD is “one of the largest and fastest growing flexible legal services businesses, continuing to lead the…
If law firms could make one change to improve client value, what would it be. I Tweeted that on 26 November 2018 as Question of the Week. That Tweet spawned many great replies, which I share here. If you don’t know Twitter, welcome to the chaos. I start with my question about client value. From there, if the answers seem random, that’s simply a function of different answers or my selecting parts of a dialog.…