I once had a partner tell me that I am kind of like the Wizard of Oz. I go behind the scenes, operate a bunch of controls, and when I come out, we have everything we need to achieve operational
Today is the launch of Ballard360 Insider. It is impossible to turn a blind eye to the fact that we are seeing a dramatic rise in legal professionals shifting to focus on legal operations.
In big law, the request for proposal (RFP) process is challenging. The client requesting the RFP is tasked with spending a lot of time weighing the qualifications and price points of sometimes numerous law firms. Meanwhile, the responding firms
When considering solutions that support your client value framework, it is easy to get lost in the weeds. Over time and as technologies evolve, most firms find themselves with many products, each possessing
It seems like a simple and obvious concept. Shouldn’t the objective of every matter that the firm engages in be to charge the highest price possible? If it were only that easy. There are several factors that drive pricing decisions
With the advent of user-friendly business intelligence and data analytics tools, a new role has emerged in corporate America and in many law firms: the “citizen data scientist“. Traditionally, dashboard and report creation
