As we previously reported, the American Arbitration Association has been considering changes to its rules for consumer and workplace arbitrations. In February 2025, the AAA requested public comments on proposed changes to its rules. We submitted comprehensive comments to
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Video Privacy Protection Act claims are on the rise
Class actions—and increasingly, mass arbitrations—pursuing claims under the Video Privacy Protection Act are proliferating. My colleagues Archis Parasharami and Sophia Mancall-Bitel have recently written an article about these claims, key court decisions interpreting the VPPA, and strategies and defenses for…
Comments on proposed changes to American Arbitration Association consumer and employment arbitration rules
As we previously discussed, the American Arbitration Association requested comments on proposed changes to its Consumer and Employment Arbitration Rules.
We submitted comprehensive comments on the proposed amendments on behalf of the U.S. Chamber of Commerce, the American Financial…
American Arbitration Association seeks comments on changes to consumer and employment arbitration rules
The American Arbitration Association has announced that it has drafted potential amendments to its Consumer Arbitration Rules and Employment Arbitration Rules, and is seeking comments on those proposed revisions. The AAA has posted the proposed new Consumer and Employment…
Amicus brief defends use of bellwether proceedings to resolve mass arbitrations
We have written before about the well-documented rise of abusive mass arbitrations, which seeks to weaponize arbitration clauses to try to extract a settlement from the targeted business, regardless of the merits of the underlying claims. The goal of…
Supreme Court to decide important case on Article III standing at the class-certification stage in damages class actions
Businesses have long argued that federal courts cannot grant class certification when members of the proposed class would lack Article III standing to bring their own claims. The Supreme Court is now poised to provide an answer. Last Friday, the Court…
Ninth Circuit holds that arbitration agreement adopting New Era’s mass-arbitration rules is unconscionable—but the decision is narrow and limited to New Era’s unique rules
Abuse of the arbitration system by plaintiffs’ lawyers through the filing of mass arbitrations is by now well-documented, including in a paper we authored for the Chamber of Commerce’s Institute for Legal Reform. Companies have responded by revising arbitration agreements…
The implications of skyrocketing fraudulent claims in class action settlements
In recent years, parties entering into class settlements—largely at the urging of courts—have sought to boost the rate at which class members participate in those settlements by reducing gating requirements for submitting claims. In an increasing number of cases, claims…
Seventh Circuit reverses order forcing Samsung to pay arbitration fees for mass arbitration
The Seventh Circuit’s recent decision in Wallrich v. Samsung Electronics America, Inc. is significant news in the world of mass arbitration. In recent years, businesses have faced an increasing risk of being targeted by abusive mass arbitration campaigns that seek…
American Arbitration Association updates its mass arbitration rules and fee schedules
The AAA recently announced a new set of rules of mass arbitrations, as well as new fee schedules for consumer and worker arbitrations. We and some of our colleagues wrote a Legal Update about the changes, how they impact businesses,…