Dialogue

Dialogue, published by Beaton Research & Consulting, focuses on the transformation and modernization of law firms and legal services. It covers topics such as legal industry innovation, client experience improvement, legal service commoditization, digital transformation in law, online courts, and the evolving relationship between legal professionals and clients. The blog discusses challenges faced by traditional law firms, strategies for business development, client feedback mechanisms, and the impact of technology on legal service delivery. It also explores the cultural and structural shifts within the legal profession and industry, aiming to provide insights into sustainable growth and competitive positioning for legal service providers.

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Today Dialogue is pleased to publish Map of fundamental technologies in legal services by Michelle Mahoney, Executive Director of Innovation with King & Wood Mallesons. It’s a valuable contribution, not least because to my knowledge, this map is the first of its kind. Readers’…

In The value of legal market positioning our regular contributor Heather Suttie argues that definitive legal market positioning leads to a distinctive, authoritative brand for a law firm. And the corollary is that trying to be everything to everyone means a firm stands…

Remaking the legal services ecosystem is by Jason Moyse, one of our regular contributors. I am pleased to advise that is addition to sharing his informed and insightful perspectives, Jason is also one of the 20 globally-sourced interviewees on the The…