Dialogue

Dialogue, published by Beaton Research & Consulting, focuses on the transformation and modernization of law firms and legal services. It covers topics such as legal industry innovation, client experience improvement, legal service commoditization, digital transformation in law, online courts, and the evolving relationship between legal professionals and clients. The blog discusses challenges faced by traditional law firms, strategies for business development, client feedback mechanisms, and the impact of technology on legal service delivery. It also explores the cultural and structural shifts within the legal profession and industry, aiming to provide insights into sustainable growth and competitive positioning for legal service providers.

Dear contributors, subscribers and other readers of Dialogue on Remaking Law Firms 
Over the holiday break, I have decided that it’s time to make a number of changes in the direction and balance of my work. 
These decisions will enable

Greeting to my loyal subscribers and contributors at the dawn of the third decade of the 21st Century.
Dialogue on Remaking Law Firms has completed four years of service since we started in December 2015.
It’s time to take stock, so I

In introducing Commoditizing Legal Services, Heather writes “When many law firms are as fungible as peanut butter, savvy productization and exemplary service are differentiators”.
One of the most significant trends brought to the legal market by alternative law companies is