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Heidi Alexander
Nicole Black
Stacey Burke
Martin Cogburn
Jared Correia
Ritu Goswamy

Latest from My Case Blog

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In 2020, it sometimes feel like we’re in the midst of constant change. The world has changed incredibly quickly due to the pandemic, and sometimes it’s hard to keep up. That being said, there’s one thing we can count on to change much more slowly: lawyer demographics. When it comes to the demographics of lawyers in the U.S., it sometimes feels as if the old adage “the more things change, the more they stay the…
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The practice of law is always changing. Courts hand down new decisions, laws are revised or re-written entirely, new regulations are enacted, and technological advancements occur that necessarily impact the way that lawyers work and law firms operate. But when it comes to far reaching change, 2020 is unique. We’re living and working in the midst of a worldwide pandemic, and its impact has been unprecedented. All aspects of our lives have been affected, from…
Because of the impact of COVID-19, the practice of law is changing  – and quickly. By way of example, many law firms transitioned to remote working at the start of the pandemic and many continue have work-from-home mandates in place. Similarly, videoconferencing has become the norm, and court appearances, hearings, and trials are now occurring virtually on a regular basis in many jurisdictions. Likewise, law firms have incorporated cloud-based remote working tools into their workflows,…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close, legal consumers now expect and require a virtual experience — even if they won’t need it for the full scope of the attorney-client relationship. In turn, it is incumbent upon law firms to translate their analog processes into digital ones. Anything that you could do in-person, you must now be able to do online, and…
Engagement is the key to making modern legal consumers feel comfortable about working with a law firm.  And, that’s true at any stage of the client lifecycle, whether you’re seeking to convert a lead at the intake stage, better manage your relationship with an existing client or provide a former client with the appropriate prompt to send a referral your way.  In each case, the principle remains the same (you must effectuate ways to stay…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close, legal consumers now expect and require a virtual experience — even if they won’t need it for the full scope of the attorney-client relationship. In turn, it is incumbent upon law firms to translate their analog processes into digital ones. Anything that you could do in-person, you must now be able to do online, and…
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In last week’s post we discussed a recent opinion from the District of Columbia Court of Appeals that addressed the issue of whether an attorney who is not a member of the District of Columbia Bar may nevertheless practice law from the attorney’s residence in the District of Columbia under the “incidental and temporary practice” exception of Rule 49(c)(13). As we learned, according to the court, attorneys working remotely in D.C. during the pandemic are…
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Like most lawyers, you’ve likely worked remotely for at least some of the past 6 months. This is because when quarantines were put in place earlier this year due to COVID-19, lawyers across the county sheltered in place and worked from remote locations. Some worked from their homes while others escaped crowded cities and quarantined with family in less populous areas. Still others packed up and moved to second homes located outside of the state…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close, legal consumers now expect and require a virtual experience — even if they won’t need it for the full scope of the attorney-client relationship. In turn, it is incumbent upon law firms to translate their analog processes into digital ones. Anything that you could do in-person, you must now be able to do online, and…
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For the past month or so I’ve covered the ins and outs of establishing a resiliency plan for your law firm. Why create a resiliency plan? Because by doing so you ensure that your firm gets up and running quickly, and is also able to operate smoothly and efficiently in the weeks and months following a disaster. In other words, resiliency plans are simply a matter of good business. That being said, creating a plan requires…