Wolters Kluwer's ELM Solutions

Brad Blickstein is an expert on the legal industry and legal operations. He is principal at Blickstein Group and publisher of the Annual Law Department Operations Survey, which provides insights into the legal operations business. We talked to Brad about his recent induction as a fellow in the College of Law Practice Management (COLPM).  Can you talk a little about what the Blickstein Group does and how you came to be a fellow in the College of Law Practice Management?   Blickstein Group is…
This is part two of a three-part series on hourly rates and benchmarking. Part one was about how AFAs do not relieve CLDs of the responsibility to find better ways to manage hourly work. The final post in the series will focus on the future of hourly billing. In a separate post, I explained why hourly rates remain important even in a world moving towards more alternative fee arrangements. One reason is that while hourly work…
This article was originally published in Corporate Counsel Business Journal. As the demographics of law continue to skew younger, it’s important to implement efficient techsolutions that reflect the world millennials grew up in. The demographics of law are changing. While less than one-quarter of lawyers – and only 2 percent of partners – were millennials as of 2016, 75 percent of the full workforce will be millennials by 2025. This is certain to be…
This is the first of a three-part series on hourly rates and benchmarking. Part two will be about what to avoid in managing hourly rates and part three will focus on the future of hourly billing. Legal operations folks hate hourly billing, and justifiably so. Hourly billing focuses attention on inputs (hours) rather than outputs (e.g., litigation settlement amounts), requires a huge technological and organizational apparatus to manage, and is so unenjoyable that not a…
With 2019 coming to a close, I’m looking back not only on what the year has been like for us here at Wolters Kluwer’s ELM Solutions, but also for the legal operations industry as a whole. What I see is exciting. Legal and insurance claims teams are more focused than ever on making strategic decisions that enable them to contribute to the bottom line. Technological progress is opening new avenues for them to make even more progress toward…
This item was originally published by Forbes, where Raj Sethuraman is a member of the Forbes Technology Council. In everything from pop culture to politics and biographies to basketball, being a leader is applauded — and rightfully so. While being a leader means different things in different contexts, in the business world — and especially in the technology industry — it means far more than being able to give a motivational speech. In…
ELM19, the annual Wolters Kluwer’s ELM Solutions user conference, along with our annual Executive Advisory Summit (EAS), both of which took place in Miami during November, were as successful as we ever could have hoped! Bringing clients together to network, learn, and give us their feedback is the highlight of our year.  Events for Senior Leaders and End Users  This exciting week began as we welcomed members of the ELM Solutions Executive Advisory Board to our EAS. The board is made up of senior leaders from customer companies who listen…
Wouldn’t it be nice to be able to accurately predict the outcome of a legal matter? To be able to really get a sense of how long it will take to complete a case, how much the budget should be, and which law firm partners are best suited to litigate the matter?   These are questions that corporate attorneys and claims managers have wrestled with for years. Typically, they base their answers on gut feelings or instinct. They rely on…
Among the training, panel discussions, great meals, and yacht parties, the ELM19 User Conference also presented an opportunity for attendees to gather in focus groups and share their experiences, as well as speak to ELM Solutions experts about their specific challenges. The focus group on Legal Analytics, led by Nate Cemenska, featured an informative conversation about the ways legal and claims organizations can use comparative rate data to support decision-making.  Focusing Attention Where It’s Needed  Nate shared a Tableau visualization with the audience as an example of…