As corporate legal and claims departments look to improve efficiencies, the bill review process is likely one of the first places they’ll tackle. Because, while bill review is obviously essential, it also has a tendency to be time-consuming, error-prone, and inefficient. It’s a cost-driver, not a revenue-driver.  Artificial intelligence (AI) is here to help. With AI and its adjunct technologies—machine learning and natural language processing—corporate legal and insurance claims teams can significantly improve the…

This article was originally published in Corporate Counsel Business Journal. Key considerations in using predictive analytics as a tool to help you reach your departmental and organizational goals. In the September-October issue of CCBJ, my colleague Vince Venturella offered an introduction to predictive analytics and the benefits they can offer to law departments. Picking up on that topic, in this article, I offer further insight on what legal professionals should look for in this…

Over the years since e-billing and spend management were first introduced, legal operations has evolved and matured. As legal and claims professionals have developed higher expectations, there have also been advancements in the technology available to help control legal spend. At ELM19, ELM Solutions Senior Director of Product Management Jeff Solomon was joined by Jonathan Weber, Vice President of Claim Optimization at Chubb, and Michelle Gallagher, Senior Advisor, Legal Operations at Dell, to talk about…

Contract lifecycle management (CLM) is an exciting but relatively new aspect of the corporate legal business. That’s why Wolters Kluwer’s ELM Solutions made sure to include a session to help our conference attendees understand how contract lifecycle management technology could benefit them and what to look for in a potential vendor or solution. The session was presented by two of our CLM experts: Terry Sadowski, CLM General Manager and Segment Leader, and Lee Matthews, New Ventures Strategy…

ELM19 kicked off in Miami with a welcome and keynote address from Wolters Kluwer’s ELM Solutions General Manager and Executive Vice President, Jonah Paransky. Jonah spoke about the state of the legal operations industry and what we have to look forward to, both in terms of demands on legal and claims departments and the tools that will be available to help meet those challenges. The program also included a panel discussion about contract lifecycle…