Claims Commandment V — Thou Shall Communicate With the Insured Video at https://youtu.be/I–ZuJ-RBSA The key to resolving insurance claims amicably is constant and substantive communication between the insured and the adjuster. Communication about the claim on a regular basis allows the insured and the adjuster to build rapport. Building rapport is a fundamental aspect of human communication. Being able to build rapport could be viewed as a basic element of social intelligence. The professional should…

Arbitration by Two Plaintiffs Does not Stay Trial By Other Plaintiffs A group of homeowners sued multiple attorneys, “door-to-door solicitors,” and insurance adjusters, including public adjuster National Claims Negotiators LLC (NCN), alleging fraud and other individual and class claims regarding insurance proceeds for roof repairs. In National Claims Negotiators LLC v. Juan Guerra, Amanda Cardenas, Cesar Quinones, Fernando Marin, Kevin Clay, Barry Nix, Sandra Nix, Juan Deltoro, Glen Moore, Gail Moore, Esmerelda Hernandez, And Fermin…

The Insurance Examination Under Oath Second Edition A Tool Available to Insurers to Thoroughly Investigate Claims and Work to Defeat Fraud A Tool Available to Insurers to Thoroughly Investigate Claims and Work to Defeat Fraud. The insurance Examination Under Oath (“EUO”) is a formal type of interview authorized by an insurance contract. It is taken under the authority provided by the agreement of the insurer, when he, she or it acquires a policy of insurance,…