Topic
Client Communication
250 published works
Gravity Legal Blog
From the Client's Perspective: Talking about Money
By Dan Lear
I’ve put it off all week, but the time has come. I need to pay our law firm. They do great work and have helped protect our company during difficult…
Weinberger Law Blog
Weinberger Law Newsletter – July 2020
Weinberger Law Newsletter – July 2020 Life Must Go On COVID-19 is still with us, unfortunately, but life must go on. This is true for legal matters as well. There…
Managing Law Firm Transition
Client Revenue Loss and COVID-19
By Roger Hayse
I have previously referenced the excellent McKinsey report COVID-19: Implications for law firms. In a re-read of it this morning, a universal truth regarding client relationships struck me: the stronger…
Fretzin Blog
Anita Ventrelli: Asking the Right Questions to Connect with Your Clients
In this episode, Steve Fretzin and Anita Ventrelli discuss: How Anita keeps, maintains, and builds relationships with clients. Drilling down to the why with your clients. Building relationships naturally. Confidence…
My Case Blog
Reopening Your Law Firm Part 5: Your Clients
By Nicole Black
Over the past month I’ve written a series of blog posts on safely reopening your law firm. These posts cover all of the issues that you’ll need to be address…
A Winning Tip
Keep Clients Happy by Keeping Them In the Loop
Clients dislike surprises, especially unpleasant ones. This holds true for small surprises, such as finding out at the last minute that a meeting was rescheduled, and for large surprises, such…
The Attorney Marketing Center
I’ve got good news and bad news
By David Ward
Have you ever asked a client, “Which do you want first, the good news or the bad news?” You might want to stop asking. It turns out it’s better to…
Lawyerist
Connect With Clients Through Facebook Messenger and Smith.ai
By Lawyerist
If you don’t already have a Facebook profile for your firm, you’re missing out. With over 2 billion active daily users, Facebook is a great way to engage with current…
Lawyerist
Connect With Clients Through Facebook Messenger and Smith.ai
By Lawyerist
If you don’t already have a Facebook profile for your firm, you’re missing out. With over 2 billion active daily users, Facebook is a great way to engage with current…
LawSites
Keith Lee, LawyerSmack Founder, Joins Case Status as Chief Marketing Officer
By Bob Ambrogi
Case Status, a client communications management and marketing platform for law firms that earlier this month raised $1.5 million in seed funding, is today announcing that it has hired Keith…