Topic
Client Relations
1,404 published works
Ogden Glazer + Schaefer Blog
Why I Ask Annoying Questions
One of the more annoying parts of hiring a lawyer is that we tend to respond to perfectly good and reasonable questions with more questions. A client asks whether they…
Marketing Brain Fodder
Three Layers of Why
Every consequential decision your prospect makes happens across three layers of their reality. From changing providers to hiring you to finally committing to a significant engagement, unless an existential issue…
PracticePanther Blog
3 Proven Workflows to Increase Communication at Every Point in the Legal Client Lifecycle
Modern legal clients arrive at your firm with expectations shaped by every other service intertwined in their daily lives. They expect real-time updates from delivery apps, instant answers from their…
Whitman Legal Solutions Blog
Leaving Nevermore Behind -How to Work Effectively With Your Attorney
The Alan Parsons Project was an innovative 1970s British progressive rock group known for creating elaborate studio productions around a central theme. The project was the brainchild of recording engineer…
Bressler Risk Blog
BRB Risk Jobs Board — Client Guidelines Attorney (Arnold & Porter)
By Dan Bressler
Following last week’s post regarding the open Conflicts Attorney position at Arnold & Porter, I’m pleased to highlight a second open role at the firm: “Conflicts Guidelines Attorney” —…
The Social Media Butterfly
How to Turn Everyday Client Conversations Into Business Development Opportunities
Some of the most valuable business development opportunities begin during conversations that have nothing to do with winning new work. A client mentions an upcoming acquisition during a routine call.…
Foley & Lardner LLP
Building a Meaningful Legal Career in BigLaw: Louis Lehot and Andre Thiollier on Adaptability, Relationships, and the Future of Law
By Holly Kane
Foley partners Louis Lehot and Andre Thiollier have built legal careers shaped by early exposure to the profession, international experience, and a shared belief that successful client service is rooted…
The Social Media Butterfly
How Law Firms Can Build Stronger Client Relationships and Find More Business Development Opportunities
Law firms spend a lot of time and money trying to win new clients, but there's also a tremendous amount of opportunity within the relationships they already have. Strengthening those…
The Attorney Marketing Center
Send this email to your clients at the end of their case
By David Ward
We just had some repairs done to our roof. After the job was done, we received a “thank you” email from the owner of the company. I’m sure you send…
H & E Blog
Episode 372: Your Maintenance Program Isn’t Working, What 700 Families Pay For Instead (ft.Tim Sechler)
Your law firm maintenance program probably stinks. And deep down, you already know it. In this episode, Molly and attorney Tim Sechler break down how he transformed a neglected maintenance…