Topic
Client Relations
1,404 published works
Legal Futures Blog
Pogust Goodhead goes to court to retain control of dam case
By Neil Rose
Mariana Dam litigation: Retainer disputeClass action firm Pogust Goodhead (PG) is seeking a court declaration that would deny the legality of the notice purporting to terminate its retainer for the…
Kirk Stange on Law
The peak-time consultation catch-22 for law firms
Potential clients frequently want initial consultations at the exact times many attorneys least want to conduct them. The most requested times are often over the lunch hour, after 5 p.m.,…
PracticePanther Blog
How Law Firms Use CRMs for Business Growth
If you’re looking for ways to grow your practice without pushing your team to its limits, the answer may already be sitting in your tech stack. Few factors have as…
Business of Law
Referrals Run On Borrowed Trust: Eight Questions Your Colleagues Ask Before They Refer You
By Sue-Ella Prodonovich | August 2026Key takeaways• An internal referral is a bonus, not an entitlement. Your colleague lends you their standing and expects it back intact.• Colleagues judge how…
Prodonovich Advisory Insights
Partners Behaving Badly: A Working List of Referral Sins
By Sue-Ella Prodonovich | August 2026Key takeaways• An internal referral is a bonus, not an entitlement. Your colleague lends you their standing and expects it back intact.• Colleagues judge how…
The Attorney Marketing Center
Superman didn’t go to law school
By David Ward
Superman had his Kryptonite, but otherwise, he could do almost anything. But he didn’t know everything. And yet our clients think we do know everything. Or think we should. Which…
H & E Blog
Episode: 370 Community Growth Coordinator: The Missing Law Firm Role
In this episode, Molly breaks down the three growth engines every law firm runs simultaneously (Attention, Conversion, and Relationships) and explains why the third engine, the one built on referral…
The Social Media Butterfly
10 Questions to Ask in a Client Meeting That Can Lead to Better Conversations and Stronger Relationships
A lot of professionals prepare for client and prospect meetings by thinking primarily about what they’re going to say. They review their experience, recent matters, capabilities and credentials and prepare…
Fretzin Blog
How Lawyers Win More Clients by Being Human, Not By Being “Salesy”
By Steve Fretzin and Stewart Hirsch How Lawyers Win More Clients by Being Human The most effective business development strategy for lawyers may have very little to do with selling.…
Fretzin Blog
Stewart Hirsch: How Lawyers Win More Clients by Being Human, Not By Being “Salesy”
What if your biggest business-development advantage wasn’t your legal skill, but how you make people feel? In this episode, you’ll hear how a former big-firm lawyer turned coach built a…