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Register Now! Large Liability Models? Emerging Tort and Privacy Risks in Chatbots and Generative AI

By Matthew Ferraro, Joanna Rosen Forster & Jennie Wang VonCannon on June 3, 2026
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Register now to join Crowell partners Matt Ferraro, Joanna Forster, and Jennie VonCannon as they explore AI liability, focusing on chatbots and generative AI, recent rulings on product liability in the digital realm, and new laws. This session will provide high-level legal strategies to manage risk and liability across AI applications, including white-label chatbots, virtual assistants, synthetic media, and employment tools. The webinar will take place on Wednesday, July 1, 2026 from 1:00 – 2:00 p.m. PT.

Learning Objectives:

  • Evaluate emerging liability frameworks that treat AI tools as products, drawing parallels to historic mass tort litigation for failure-to-warn.
  • Identify high-risk chatbot and virtual assistant behaviors that may lead to mental health litigation, including under state laws (such as California’s SB 243)
  • Navigate the White House’s Proposed AI National Policy Framework (March 2026) and the TRUMP AMERICA AI Act (March 2026), specifically their provisions for federal preemption of state laws and new product liability standards.
  • Implement strategies to mitigate risks of non-consensual deepfakes and deceptive “AI-washing” in corporate marketing.

This program is pending CLE credit in CA, CO, IL, NY, and TX. Credit hours are estimated and subject to each state’s approval and credit rounding rules. We will apply to have this program accredited in other jurisdictions upon request. CLE credit is only available for attendance at the live webinar. CLE credit is not available for viewing this program on-demand.

Tags: AI
Photo of Matthew Ferraro Matthew Ferraro

Matthew F. Ferraro is a partner in Crowell & Moring’s Privacy and Cybersecurity Group, where he helps clients address complex regulatory matters at the intersection of advanced technology, national security, and crisis management. He advises leading organizations on high-impact matters related to artificial

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Matthew F. Ferraro is a partner in Crowell & Moring’s Privacy and Cybersecurity Group, where he helps clients address complex regulatory matters at the intersection of advanced technology, national security, and crisis management. He advises leading organizations on high-impact matters related to artificial intelligence (AI) and other emerging technologies, cyberattacks, domestic and international privacy compliance, internal investigations, foreign direct investment reviews, and high-stakes crises.

Before joining the firm, Matthew served as the Senior Counselor for Cybersecurity and Emerging Technology to the Secretary of Homeland Security. As a principal advisor to the Secretary and a member of the U.S. Department of Homeland Security’s leadership team, he served at the heart of U.S. government policymaking around AI and cybersecurity. He assisted in the development and drafting of key AI, cyber, and technology policies and regulations; advised on the deployment of AI to fulfill the department’s missions; and counseled on cyber-incident responses and investigations. Matthew also helped establish and served as the Executive Director of the Artificial Intelligence Safety and Security Board, a flagship public-private advisory committee focused on AI’s use in critical infrastructure and chaired by the Secretary and composed of industry, nonprofit, and government luminaries.

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Photo of Joanna Rosen Forster Joanna Rosen Forster

Joanna Forster’s multifaceted background positions her to effectively manage conflicts across the legal spectrum and across the globe. In her prior roles as general counsel (representing both plaintiffs and defendants) and as government prosecutor/enforcer, Joanna handled nearly every type of matter, ranging from

…

Joanna Forster’s multifaceted background positions her to effectively manage conflicts across the legal spectrum and across the globe. In her prior roles as general counsel (representing both plaintiffs and defendants) and as government prosecutor/enforcer, Joanna handled nearly every type of matter, ranging from complex commercial and white collar matters in areas such as employment, intellectual property, securities and antitrust law, to internal investigations and corporate and M&A transactions. She views her role as both a conflict manager, dispensing advice to avoid adversarial action, and as a tech and business litigator, resolving disputes with her client’s business goals in mind.

Having served as the general counsel and compliance officer of a publicly traded ecommerce platform operating in over 60 countries, Joanna has an appreciation of strategic dispute resolution, investigations, and compliance from a general counsel’s perspective. By understanding how business leaders combine the input of in-house and outside counsel to make decisions, Joanna is able to provide her clients with decisive and efficient legal guidance.

Her practice includes litigating domestic and cross-border complex commercial disputes and advising technology and ecommerce companies on matters related to internet platforms, product launches, market campaigns, and new vertical lines of business, all while advising on foreign and domestic laws that regulate online content, physical products, and the companies that bring them to market. Drawing on her experience as the General Counsel of an online e-commerce marketplace, Joanna also regularly advises and counsels clients on California’s Proposition 65, from prevention and compliance to remediation. Joanna is well-versed in key regulations that impact ecommerce companies, including the EU’s Digital Services Act, the U.S. INFORM Act, and the proposed SHOP SAFE Act, as well as laws and regulations that govern online speech such as the Communications Decency Act, Section 230.

Prior to going in-house, Joanna was the deputy attorney general, Corporate Fraud Section of the California Department of Justice. In this capacity, she led large, complex civil matters alleging violations of California’s False Claims Act, Securities Law, Section 17200, Cartwright Act, and other deceptive business practices. She also maintained her own investigations and litigation docket.

Before joining the California Department of Justice, Joanna spent nearly a decade in private practice, where she focused on civil and criminal antitrust and commercial litigation. She also served as a law clerk for the Honorable Consuelo B. Marshall in the U.S. District Court for the Central District Court of California.

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Photo of Jennie Wang VonCannon Jennie Wang VonCannon

Jennie VonCannon is a trial lawyer with a proven track record of success in both the courtroom and the boardroom — with extensive experience in white collar defense and cybersecurity matters. Jennie helps clients in crisis with internal investigations, law enforcement and regulatory…

Jennie VonCannon is a trial lawyer with a proven track record of success in both the courtroom and the boardroom — with extensive experience in white collar defense and cybersecurity matters. Jennie helps clients in crisis with internal investigations, law enforcement and regulatory inquiries and subpoenas, and cybersecurity and privacy incidents. Her impeccable judgment has been honed over 11 years as a federal prosecutor, culminating in her selection to serve with distinction as the deputy chief of the Cyber and Intellectual Property Crimes Section of the National Security Division of the U.S. Attorney’s Office for the Central District of California.

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  • Posted in:
    Privacy and Cybersecurity
  • Blog:
    Retail & Consumer Products Law Observer
  • Organization:
    Crowell & Moring LLP
  • Article: View Original Source

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