LEX-WK-TS9NK10Qcrawled 2026-09-16 09:51Z
Who’s liable for AI hallucinations in customer service? Dr. Rick, Dr. Nick, and the chatbot that went too far
Dr. Nico Brunotte · Christian Kohli · Technology's Legal Edge · Published September 16, 2026
Work details
- author
- Dr. Nico Brunotte · Christian Kohli
- firm or organization
- DLA Piper
- publication
- Technology's Legal Edge
- practice area
- Business and Commercial · Corporate Governance and Compliance · Technology and AI
- published
- 2026-09-16
Citation
Dr. Nico Brunotte, Christian Kohli, Who’s liable for AI hallucinations in customer service? Dr. Rick, Dr. Nick, and the chatbot that went too far, Technology's Legal Edge (September 16, 2026) [The Library at LexBlog, LEX-WK-TS9NK10Q, lexpid.org/TS9NK10Q]