Artificial intelligence has quietly become an increasingly common feature of customer communication. Across industries, companies are using AI-powered chatbots, virtual assistants, and automated customer journeys to support or replace traditional customer support. In some cases, AI is a first point
In October we wrote a piece discussing the difficulties in bringing a criminal case for submarine cable damage, looking at the Eagle S case in Finland. Our colleague Pia Bräysy from our Helsinki office has informed us of the following
On 15 July 2026, Ofcom published a statement setting out its decision to introduce a new Condition C9 into the General Conditions of Entitlement which sets out how Ofcom will require mobile operators and business messaging aggregators to protect mobile
Hallmarks and hallmark moments
A piece of “family silver” often reveals its most important details on the underside. Tucked away on the back, there is often a row of small stamped symbols: a walking lion, a leopard’s head, or an
Artificial intelligence has quietly reshaped recruitment. From sourcing, screening to selection of candidates, AI tools promise speed and scale in an ever-globalised workforce landscape following the boom of remote work infrastructure. However, a recent intervention by a UK regulator has
On 12 May, Ofcom launched a consultation on proposed updates to its General statement of policy under section 105Y of the Communications Act 2003 (the “Statement of Policy”) in respect of how it will assess compliance by public telecommunications operators
On 10 June 2026, the Italian Council of Ministers approved, at a preliminary stage, two draft legislative decrees on artificial intelligence.
The first draft concerns the powers of national authorities, supervision, sanctions, testing environments and training, and also contains provisions
Quantum computing is poised to profoundly reshape the cybersecurity landscape, with significant legal and regulatory implications. By introducing fundamentally different computational methods, enabling the simultaneous processing of multiple possibilities, quantum computing has the potential to undermine and ultimately render many
The KRITIS Umbrella Act (Dachgesetz zur Stärkung der physischen Resilienz kritischer Anlagen – KRITISDachG) has been in effect since March 17, 2026. For operators of critical infrastructure in Germany, this means: new obligations, tight deadlines, and hefty fines require swift
Organisations increasingly use AI-enabled tools throughout the recruitment process. These tools screen CVs, score suitability, run online assessments, and analyse behaviour. They can speed up hiring and may help reduce the human bias found in traditional recruitment. However, their use
