Beaton Research & Consulting

The 'Voice of Your Clients'​ for Australia and New Zealand's professional services firms.

Latest from Beaton Research & Consulting - Page 9

The ‘Modern Law Firm’ – A Fresh Perspective is based on my recent conversation with Alastair Morrison, a Pinsent Masons with a penchant for client-centric legal services innovation. 
Thanks for joining us today Alastair.
It’s a pleasure to talk with…

The real value of innovation is not shiny objects stems from a dinner conversation that Toronto-based Jason Moyse enjoyed. Jason writes “I was recently at a dinner with some colleagues and the discussion turned to outside interests and passions. Some

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These days reference to ‘alphabet soup’ is frequent when speaking and writing about legal services. I recently heard Richard Susskind rattle off 20 different acronyms and names for the many and varied forms of legal services provider, which in my…

Classic business rule: develop the product then unleash it on customers. Modern business rule: find the skinniest expression of your product, unleash it on your customers, then lever up. Startup thinking has invaded the traditional business model.

Frank Robinson,…