Bill 4 Time Blog

It can be an ongoing effort to get clients to pay their invoices faster or even just on time. Clients run on a different timeline than your firm, so they may not understand the moving parts involved in your billing department. Before you start placing blame, you need to step back and analyze what obstacles your clients may be facing that are preventing them from paying their invoices on time. The issue could very well…
Improving time management for lawyers is an important but underdeveloped skill. It’s true, lawyers are busy. However, they tend to take on more work than they can realistically handle. This is especially true when it comes to their colleagues. You never want to disappoint your colleagues so, when they ask for help, you do your best to support them. In some instances, helping others can be detrimental to our own work.…
In the legal industry, selling is viewed with disdain, yet rainmakers are treated with reverence and care. They’re the golden goose their firm fights to protect. This situation is a common problem for firms. Rainmaking without selling seems impossible. It looks like the kind of thing a snake oil salesman would peddle to their clients. Not only is it possible to win new clients without selling, but it’s also more effective than attempting to persuade prospects…
Customer service for law firms is key to generating and retaining a strong book of business. Many firms believe providing great service stops at winning a case, but for clients, it’s much more than that. Taking the time to evaluate your processes to ensure you ‘wow’ each of your clients will yield a greater return for your firm in the long run. If you’re unsure where to start, continue reading to unlock the 4 keys…
If you want to attract loyal clients to your law firm, you need to showcase the value and services your firm can offer beyond the matter at hand. This means that just because a client came to you for a labor and employment matter, you should highlight other areas you specialize in like, immigration services. The idea is to become a one-stop shop for your client so they always think of you when it comes…
Taking steps to increase law firm profitability is always in the back of lawyers minds but their daily responsibilities can quickly take up the need to focus on growing their business. However, it doesn’t have to be time consuming to enhance profitability. These 4 strategies can easily be implemented all at once or at your own pace to support your law firms growth.…
Law firm billing and invoicing can be a source of frustration for many. From invoice creation to monitoring the billing cycle, chaos can erupt quickly.  It would be easy to place the blame on clients not paying on time, but much of the billing process starts with your law firm creating practices that set your clients up for success to pay you on time.…
Customer service skills for attorneys should always be a work in progress to improve the client experience. According to Lexis-Nexis’ Age of the Client, “eight out of ten lawyers believe they are delivering ‘Very well’ or ‘Quite well’ on all of the top client priorities.” However, only 60 percent of […]…
Typically, when customers are in the market for a particular type of software, they compare features. Tools with the largest feature-set, best reviews and the lowest price typically win. However, approaching software with a “less is more mindset,” you can find the best legal practice management software that your firm needs to improve performance.…