Your firm spent eighteen months on the case. Your client watched every stage move. They got the updates, asked the questions, saw
How Law Firms Can Put Every Client Phone Call on the Case RecordThe short answer: Most client calls after intake never make it into the case file. Someone takes the call, handles it and moves on, and nobody else on
Case Status Recognized for 318% Three-Year Revenue Growth, Earning a Place Among the Nation’s Most Successful Independent BusinessCharleston, SC – August 11, 2026 – Case Status today announced it has been ranked No. 1,101 on the 2026 Inc. 5000 list,
Eight years after inception, Case Status now serves 1 in every 55 Americans with a legal matter and roughly 1 in 7 Americans who hire a lawyer, with industry-leading Net Promoter scores driving the next generation of clients through referrals
New research shows clients judge law firms on both the result and the experience, and that experience, which the half of the equation firms fully control, is what turns satisfied clients into advocates.CHARLESTON, S.C., June 17, 2026 — Case Status®,
A ground-up refresh of the Case Status® client app, now rolling out on iOS.For nearly a decade, the Case Status® client app has helped law firm clients stay informed, connected, and confident throughout their case. Since 2018, the app has
Key Takeaways
The most effective lawyer tools improve client communication, not just reduce friction in internal workflows.
AI is valuable when applied to specific tasks like research, intake, and repetitive client communication tasks.
Firms that centralize communication from disparate channels
Key Takeaways
Most firms should budget beyond subscription pricing because onboarding, integrations, and training often drive first-year costs.
Legal software can vary by multiple factors within the same category because automation, reporting, AI, and support are usually tiered.
Client communication
Key Takeaways:
