Topic
Client Relations
1,404 published works
Horizons
Planning your firm’s CRM transformation (without the heavy lift)
You’ve made the case. Leadership agrees a modern CRM is essential. Now comes the question every firm asks: How do we actually do this without the year-long implementation nightmare? The answer is simple: you don’t build a…
Enlightened Rainmaking
Rainmaking Recommendation #291: Why Your Marketing Isn’t Making It Rain
By Jaimie Field
Let’s get something straight: marketing and rainmaking are not the same thing. This is where a lot of attorneys — especially at midmarket and larger firms — go wrong. They…
Environmental Law Blog | Our Insights | Bick Law LLP
A Season of Thanks: Celebrating Teamwork and Client Trust
By Bick Law LLP
With Thanksgiving upon us, we wanted to take a moment to extend a sincere thank you to everyone who has been a part of our firm’s success. We feel fortunate…
Scalable Law Blog
Why Don’t Clients Value You and How Do Top Firms Fix It
You spend years building your expertise. You pour your nights, weekends, and brainpower into helping your clients… only to feel invisible.They haggle on fees, ghost your emails, or treat your…
Fretzin Blog
Be That Lawyer Live: Turning Relationships Into Results (Part 1)
In this episode, Steve Fretzin, Tim Semelroth, Casey Grabenstein, and Neil Dishman discuss: Building consistent habits Tracking meaningful metrics Repurposing and leveraging content Cultivating strategic relationships Key Takeaways: Dedicating…
Case Status Blog
Case Status Named “Overall Client Relationship Management Platform of the Year” in 2025 LegalTech Breakthrough Awards
By Betsy Kinney
Charleston, S.C. — November 13, 2025 — Case Status, the leading AI-powered client engagement platform for law firms, has been recognized as the “Overall Client Relationship Management Platform of the…
LawSnap
Turn Your Client Update into a 5-minute Video
By LawSnap
Clients consume information differently—some read, some listen, some watch; one format means you’re missing half your audienceCreating multiple formats manually is time-consuming; AI can generate audio/video explainers from your written…
The Attorney Marketing Center
Why some clients don’t hire you—and what to do about it
By David Ward
It might be someone who has never hired an attorney or someone who has an attorney and is thinking about switching. In either case, some clients won’t hire you, or…
Legal Marketing Blog
Why Your Staff Is Your Best Marketing Asset
By John Hinson
When people talk about law firm marketing, they usually go straight to the website, SEO, or ads. Maybe referrals get a mention. But here’s what gets overlooked way too often:…
Fretzin Blog
Building Deeper Relationships to Grow a Legal Practice
Why is deepening client relationships more effective than chasing new leads? Steve Fretzin explains that strengthening relationships with existing clients is far more effective than constantly pursuing new leads. Research…